National Tyres and Autocare

Hours
Chamber Rating
-
Colin Spark
Apr 27th, 2023 -
jim tomlin
Apr 18th, 2023 -
Chris Coughlan
Apr 17th, 2023 -
Ann Abrami
Mar 29th, 2023 -
Andy Cox
Mar 24th, 2023
Contact Info
- (163) 471-5710
Questions & Answers
Q What is the phone number for National Tyres and Autocare?
A The phone number for National Tyres and Autocare is: (163) 471-5710.
Q Where is National Tyres and Autocare located?
A National Tyres and Autocare is located at 7 Station Rd, Strood North Ward, eng ME2 4BA
Q What is the internet address for National Tyres and Autocare?
A The website (URL) for National Tyres and Autocare is: https://www.national.co.uk/branch/183/strood/?utm_source=google&utm_medium=organic&utm_campaign=mybusiness
Q What days are National Tyres and Autocare open?
A National Tyres and Autocare is open:
Friday: 8:30 AM - 8:30 AM
Saturday: 8:30 AM - 8:30 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Q How is National Tyres and Autocare rated?
A National Tyres and Autocare has a 4.1 Star Rating from 157 reviewers.
Hours
Ratings and Reviews
National Tyres and Autocare
Overall Rating
Overall Rating
( 157 Reviews )
Colin Spark on Google

jim tomlin on Google

Chris Coughlan on Google
Yesterday evening booked my car in for a headlight alignment at the Strood autocentre. This was not my closest autocentre, but had an available timeslot at 10am the following day.
I arrived promptly and entered the reception area where I spoke with the assistant and showed him my booking confirmation email.
The assistant advised me that the Strood autocentre that I had booked with did not offer headlight adjustment as they were not suitably equipped with a beam-setter.Obviously somewhat unhappy with this response, I asked why the Halfords website was offering services and taking payments for services that they cannot offer at these premises. He advised that this particular autocentre had just been taken over by yourselves from another franchise and simply did not have the equipment to complete my booking.
My issue is that as your website is offering services that you're unable to complete. This has not only wasted 90 minutes of my time, but also wasted 48 miles of fuel.
I emailed Halfords customer services regarding this concern prior to leaving an online review. I received an apology and confirmation that my refund was on its way.
I personally feel that a goodwill gesture of a free headlight adjustment (15 value) would have made made me feel like this was taken seriously and I was compensated for my wasted time.
Overall my experience with Halfords Autocentre has been poor.

Ann Abrami on Google

Andy Cox on Google