Streatham High Practice

I've been a patient for over 12 years. Although they are friendly, you'll be lucky to get an appointment. I'm definitely leaving them now.
Apr 17th, 2023

Posting this as I was swayed to register here by the positive reviews, so am doing this in case useful to anyone else making this decision. I'm definitely not seeing evidence of a 5 star rating thus far, but not horrible ineptness so far, just the lack of consistent communication and disorganisation (workload related am guessing) that can be a feature of GP practices. Phone up three days in a row to get medication, three different answers to the problem, with two promises to call me back which never happened. Two of the three receptionists I spoke to were nice enough. Separately, Doc said she would send a referral after an appointment, which I checked on 4 weeks after the appointment and hadn't been done. Nothing awful, just general low-key crumminess that makes you frustrated. Seems from other reviews that the practice has taken a turn for the worse this year - I do wish I had registered somewhere else.
Apr 17th, 2023

Impossible to get an appt with a GP with only token phone calls being offered by clinicians. The Practice has gone downhill ever since they adopted an app for contact. Very impersonal and useless.
Apr 16th, 2023

Apr 2nd, 2023

Very bad - You get a phone appointment and they call at a random point in the day, just once, and leave a sarcy voicemail saying they have called you multiple times and you have not answered. You then have to go through the stress of doing it all over again. You finally get to speak to a doctor and they are reading old notes. As always it's probably not the actual doctors but management that causes the issues...
Mar 27th, 2023