Connells Estate Agents

I received a great service from Connells Stratford Upon Avon, very helpful and friendly team. They helped me find my dream house and looked after me throughout the entire process. Highly recommend.
Apr 22nd, 2023

Apr 20th, 2023

Disappointed with this estate agent once you have sold your property the customer service is unbelievable chasing all the time for answers Never return your calls or queries Would never use this estate agent again
Apr 13th, 2023

We have just let our property with Connells Stratford-on -Avon we had very good service from them Jade listened to our our requests and kept us fully informed all through the process we would fully recommend them.
Apr 2nd, 2023

I have now had a couple of separate experiences with Connells in Stratford, and they are awful. When I was renting they said it was fine to change the layout of the garden which they obviously didnt check which led to the landlord being unhappy. When I was moving out I gave them 1 day specifically I didnt want them showing people round as I as moving out myself - they booked in a whole days viewings and then made me feel bed for saying they couldnt do them. And then recently I had to deal with them again (not out of choice) when I was buying a property this time. We ran into a few issues with leaseholds and they were utterly useless. Apart from Amy nobody seems to take messages, nobody calls you back, and nobodys knows whats going on. They seem to lose interest when it gets a bit complicated and every time I rang I had to explain what was going on and continually chase for help. They suddenly were interested again when my mortgage nearly ran out and they thought I might get one of their special deals through them. The icing on the cake was someone calling me the day before I was completing asking me if I was still looking for anywhere to live! Completely clueless and did virtually nothing to help me buy my house. In fact they were a hindrance.Amy was helpful at times, and Ryan was the only person who as proactive and helpful - sadly I only got to speak to him a couple of times. If you can avoid Connells then do. Other agents in Stratford like Belvoir much better, Connells are hopeless!
Feb 28th, 2023