Listers Group Limited

Great experience in buying the Mrs her first car. She is in love with it and the business helped in making it a great surprise for her. Jack Foskett at Seat Coventry was brilliant
Sep 14th, 2022

Dealt with Jack Foskett at listers Coventry, purchased a car off him previously and he was fantastic, that much so that Iv come back for another one! Very professional, makes you feel comfortable, does not pressure, full of information and there to help any time! He even came in for me on his day off as good will to finish off my hand over. Really appreciated it, will be coming back again when the time comes.
Aug 6th, 2022

Purchased a Land Rover Teddy bear for my sons birthday and despite paying in full and the promise of next day delivery nothing in nearly 4 weeks and now out of stock despite numerous calls chasing them. total lack of customer service, just glad i bought my RR elsewhere, would not buy a car from this group EVER
Jul 26th, 2022

I have only given 1 star as it the lowest possible score. I bought a car from Listers Skoda with damage that the dealer tried to pass off as something I had done despite me reporting it within less than an hour of ownership and having photographs from two weeks before collecting proving I wasnt lying. Mis sold a warranty as a Skoda warranty which then turns out to be a Listers own warranty- restricting cover and accessible repair agents. Terrible communication and rather abrupt dealings at times. Absolutely no acceptance of them being in the wrong. Tom Cox the brand director has swerved my complaint and passed it to Paul Fox the Retailer Principal who was largely to blame for the need to complain. The car broke down before completing 300 miles and it took three weeks to sort the damage that was already there. If the communication was there and a touch of honesty from them, I wouldnt even be writing this. As it is I have spent 20k and come away feeling like a second rate citizen that owes Listers for looking after me rather than dealing with their wrongs!! I would never ever deal with them again. Be warned.
Aug 5th, 2022

Very poor dealerships customer service is not even their moto. My experience in servicing and looking to buy a car which are: Servicing costs are as they like no transparency nor in accordance with Toyota prices, you find your price before booking in if not you will end up paying more. Car will be returned stating the fault is fixed but not. Buying a car there should be no negotiation from customers just go get what they say. I used to own two Toyotas now just one due to the service experience like most people own a toyota for the trouble free and easy maintenance but service is poor from listers. Listers Toyota Lincoln is absolute joke. I have emailed toyota liaison but no use they send my concerns to Lincoln store. I have spoken and emailed several times including to the manager, who does not care. Still waiting for delivery of car after clearing full payment. Will have to look elsewhere to resolve my issues. This is my last transaction with listers group and will advise anyone looking to deal with listers to be careful.
Jul 6th, 2022