LV Couture Bridal

OH MY GOD!!! Ah Im speechless!! I have previously visited other stores and didnt go the way Id like it too, as soon as I entered this store I had instantly good vibes, Amber and Josh was AMAZING! They made me so comfortable and confident within myself which I NEVER received elsewhere. They was beyond helpful and I wouldnt want to get my dress from anywhere else! I cannot wait to go pick up my dress up and experience it all over again. I cannot THANK them both enough.
Mar 28th, 2023

My initial fitting with this store was fine but I the follow up of dress fitting and pick up etc was very poor. This was the first and only shop I visited and I now wish I had taken my time and looked at more stores as they are quite a few about in the area. The White Room in Minchinhampton would have been a very good store to try as its bigger and with more variety and stuff to help but I discovered it too late after already purchasing my dresses. This store is also a very small store and employs just one person with occasional help. When the one employee who is also the business owner had a baby there was no maternity cover and I had to keep contacting her directly which wasnt straightforward as strictly speaking in a normal situation she would have been on maternity leave a month after giving birth. This means there is no immediate response to phone calls or email is the main way of communication which really isnt ideal in the run up to wedding with all plans that need to be considered. Some of the dresses were lovely but the business model means the service is way below standard for a bridal store. There are also a limited number of dress designers to compare. The referral to seamstresses for dress adjustment is not quite straight forward and I ended up with another seamstress instead to the one planned because the shop does not contact the seamstress for you so there was some confusion around that. When I gave the feed back to the store she was very defensive and didnt take on board the issues so that improvement could be made for future brides. I would not recommend using this store if you want a seamless service. I recommend visiting more than 1 store before deciding to purchase such an important and expensive dress. In the end I was so upset I didnt even want to go to the store to pick up my dresses and had to have my maid of honour do the pick up. I feel using this store was a mistake as it took away from my bridal experience of buying dress and enjoying the process. Having spent over 2K that is just not good enough!
Mar 6th, 2023

A wonderful experience! Amber and her mum just make the whole experience amazing. Cant praise them enough
Feb 16th, 2023

Beautiful store, stunning accessories/dresses and lovely staff! I had such a lovely experience and had the opportunity to try a variety of gorgeous accessories to match my dress. I felt so welcome and staff are so friendly and helpful. Would highly recommend! Thank you!
Jan 17th, 2023

Honestly if I could give this more than 5 stars I would. I visited LV after booking my appointment last September at the National Wedding Show. Amber and her mum Tina, were an absolute dream from the second we arrived, they were so welcoming and the boutique is absolutely stunning. I felt very nervous as this was my first time trying dresses on and the first boutique I had been to. They instantly they put me at ease, and we had such a wonderful morning filled with smiles, giggles and then tears. They were everything I could have hoped for and more. They weren't pushy at all, and just wanted me to find what it was that I wanted. I felt I had so much time to try on all the styles. Amber helped me in and out of so many gorgeous gowns, and explained ways I could tweak them if there was something I wasn't quite sure on, I did narrow it down to the moment I said YES. I wouldn't hesitate to recommend LV Couture to anyone, I can not wait to go back and see them again when my dress comes in. Thank you both so much xx
Jan 9th, 2023