Halifax

doesnt have convenient opening times for anyone
Dec 29th, 2022

Needed help cashing a cheque today. Was supported by an extremely attentive and helpful member of staff, who showed me through the process. I also needed to change my pin and was given the option to get this sorted in store as opposed to just being told to use the app/online customer service like some branches push for. Great, friendly customer service and miles easier than using online banking/customer support lines that take hours to sort the most basic of tasks.
Jul 28th, 2022

Absolutely could not believe it.Staff could not help me. Told me to ring someone up,,,,This Bank has gone down big time.And Opening Hours not good. Used to be a brilliant Bank & very helpful not any more, Very Sad
Jul 4th, 2022

Appalling service. Had to wait for ages while the counter staff chatted. One seemed to be fiddling around while the other served customers slowly, you would have thought both would get the queue down. Requested a transfer for a house purchase and was assured payment would be on time. The payment was never made, deadline missed, solicitors angry and no one would pick up the phone. Avoid at all costs. If you're with Halifax choose another branch. We've been banking with Halifax for years and when we needed them most they let us down. Awful experience. Fortunately online support and another branch came through for us. Halifax you need to sort Stratford out!
Aug 20th, 2021

Change the times online says your open sat but your not waisted my time
Aug 18th, 2021