East London Physiotherapy & Sports Medicine

Had to come back and give one star - came to John for lower back issues and discovered two years later that the lower back issues were due to weak hamstrings. Paid for a half an hour session to get a list of wrong exercises focused on glutes.
Oct 19th, 2022

I saw George for around 20 sessions following hip surgery. George was brilliant - he was very invested in my recovery and would constantly spot issues with my body that were not directly linked to my surgery but which might be impacting on my recovery. For me, this proved that George was engaged for the duration of our sessions. His treatment methods are innovative and his sessions are well balanced (i.e. a good mix of massage, dry needling and exercises). George went over and above on a number of occasions, for example by checking in with me once I had stopped seeing him.
Jan 7th, 2021

Had a physio session with George and it was brilliant. He sorted the issue i had in my shoulder and gave me lots of good advise. Highly recommend him
Oct 21st, 2020

George is an absolute legend. He has completely fixed my foot and a top guy all round. Highly recommended!
Mar 12th, 2020

I would break my review down into two parts: Administration - 1 star I had numerous problems in this area. Upon booking my first appointment, I made the payment but did not get a confirmation so had to ring up and ensure everything had gone through; it hadn't so lucky I checked. Next, after my second appointment, I expected to be sent some kind of receipt or invoice, as there are four tiers of costs for a follow-up and I wasn't sure which mine was. The next I knew 73 was taken out of my account. Not only was this towards the higher end, I was not given any written confirmation before or after. At this second appointment, I was told to come back in two weeks. A further appointment was not made and I fully accept this could have been my fault, however when you are paying such a large sum, I would expect to be at least reminded to book something. As it turned out there was nothing for at least three weeks, and when I asked to book this it had gone, extending it to four. Therefore I was looking at four weeks, instead of two, between appointments. Treatment - 3 stars My treatment wasn't bad, though I did feel it was inferior to that I had with the NHS, which is of course free. My physio was professional and perfectly nice, but I did feel he was slightly bored/disinterested at my first appointment. Again, this is with the cost in the back of my head. Fundamentally though, had the admin not been messed up as above, I would have returned. Summary: I am leaving this review to temper expectations as when I first looked for a local physio, I read this page and expected a lot. As it turned out I was disappointed. If you've got the money and need an appointment soon, then do give it a go but for me it was not as good as using the NHS.
Mar 20th, 2021