Anytime Fitness Stratford

Me and my partner have been a member since 2021 (still COVID) and the total experience wasnt great. There were promises that classes will return once restrictions due to COVID get lifted (main reason my Miss signed up with them), unfortunately this never happened. As well as staff rotation was huge and periods of no PI staff being on site at all. There is a high number of equipment, however it is all cramped in small space leaving very little room to safely walk around, move weights, or even exercise (squat machine placed next to Power Rack, leaving about 30cm Gap on the side to manoeuvre with weight plates; Cable machine facing the walk path and in the way of toilet entrance etc.) If you come in peaks hours, its worse than London Traffic and thats what I havent experienced elsewhere. If you planned 1hr session, this will stretch to 1,5-2 hrs easy even if you try to substitute your planned routines Once my End term came it wasnt easy to cancel, as you need to give 30 day notice and your fixed term contract still will roll if you wont provide written notice. While you in the contract, you can't cancel either... The worst business practice and unprofessional with Attitude Owner, short story: Since me and my Miss cancelled our contracts after 1,5 yrs, we moved to AF Stratford East, which was completely different positive story: plenty space, many regular classes, good music, professional staff hence you will even pay less for more!!! Issues happened when I relocated for work on and off for 2 months, I was moving between Old gym (saving an hour due to work travels) and East Stratford (when Home), so I was moving equal amount between two gyms those 2 months. However since my last gym visit before my holidays, there were +1 visits more in the old gym (7 new ; 8 old) and I was off for 2 weeks. Only to get charged my monthly DD at higher rate and getting email same day that I have been automatically transferred to the OLD GYM! Old gym Owner's reasoning was I attended his gym more times than the other one and he was in his right to do so. It took me another 2 weeks trying to sort the membership and moving it back to the New one, and Old gym Owner was rude and not helpful at all. End story: Eventually New Gym staff helped me to move my membership back with them at original price as well as giving a discount for inconvenience for 1 month, meanwhile Old Gym Owner Decided to take action and block me from attending his Branch ever again (hence, this clause in contract is Optional - 13.3 If you refuse to transfer to another club, we reserve the right to remove reciprocity access. - which he decided to exercise). Bear in mind that both Branches Operate under same ANYTIME FITNESS, however there is massive difference between two due to the people that own and operate it. I suggest you choose wisely
Apr 30th, 2023

Apr 15th, 2023

Great little gym. Rarely feels too full despite its size. Three power racks is a big plus. And the PTs there are super friendly and helpful.
Apr 11th, 2023

Absolute joke, AVOID at all costs. Despite not going last 3 months paid as was in 12 month contract. Unable to cancel membership on app so cancelled direct debit. Since then have been bombarded with emails and messages from 13 different mobile numbers. Tried to resolve but they have added arrears. Difficult, stressful and worst customer service ever came across
Mar 25th, 2023

Ushna is the best PT Ive ever had, and Ive learned so much from her from the past 2 months of training with her. I would also highly recommend her to anyone who wants to target glute and lower body trainings, cuz she is the glute training queen!!! Ive definitely noticed significant difference in muscle strength and body shape after training with her. She is very professional, she really tries to understand your goal and gives useful guidance based on observations and interactions with you. During the training sessions, she explains in great details how to make the best out of each exercise, and sometimes even help you understand the science behind why and how to train certain muscles groups. Even outside of coaching lessons, she builds out personalized plans for you and answers all your questions regarding health, nutrition and fitness, which are all extremely helpful. She also checks in regularly to help you stay on track in achieving your goals. She is also fully of positive energy, she is funny and kind, and she has her way of motivating you, pushing you to continually improve, and keep extending your limit. I truly feel so lucky that I have Ushna as my PT and Im grateful for everything Ive learned from her!!
Apr 10th, 2023