Argos Stowmarket

Bit disappointed with this branch, explained that we had been stuck in traffic for over an hour trying to collect an order we need and would have got there just a few minutes after close is anyone able to help out the response was no- we are closing the doors the minute its half 5. My parents have just spent an hour and a half travelling from Bury to collect an order to miss it by a couple minutes. I personally would have done it, cant see how a couple minutes would have hurt anyone. Not very happy.
Mar 31st, 2023

If you order from Argos, go and collect. Don't use their delivery service. Order delivered to wrong address. They wouldn't send a replacement. Customer service were expecting me to go and knock on doors as the item had been 'delivered'. Thankfully the kind neighbour up the street dropped it off when I was on the phone. Terrible customer service!
Nov 25th, 2022

Went to buy Freeview box, told not needed as aerial was required. Very helpful knowledgeable staff. Saved me money. But first port of call for anything I need it's one stop shop.
Jul 25th, 2022

Very unhelpful will not be using again.
Jul 15th, 2022

Awful customer service. Argos have recently introduced a DPD drop-off point and the staff are clueless, they don't know how to process a drop-off. I was waiting for 5 minutes for 2 members of staff to figure out how to scan a barcode and then they had to call a third member of staff to sort it out. The staff greeted me with such a polite eye roll, and multiple huffs. One staff member even snatched the parcel off of me and the red calling card ticket off his fellow worker. He then proceeded to say 'who's idea was it to dop DPD around here' under his voice in an angry manner. In the end, the parcel never got picked up and now waiting for it to be returned to me. I was devastated by the customer service, to say the least, not a single smile or welcoming comment just looks of disgust. Awful.
Sep 19th, 2022