Mid Suffolk District Council

If I could give 0 stars I would, moved from IBC to mid suffolk a year ago house is not fit to live in, happy to take rent payments but not solve any of the issues, leaking rotting roof, crumbling moldy ceiling.. rents gone up but services are the worse I've ever had to deal with no way of communicating with higher staff members.. customer service team always has an excuse for why they can't put you through. It's a shambles, my housing association 6 years ago was better! and that's saying something. Honestly if you do view a home in mid suffolk then make sure you have thousands to spend on essential repairs.
Apr 1st, 2023

Nobody responds to calls or cares about the environment.
Feb 24th, 2023

Jan 10th, 2023

Went to the Stowmarket recycle centre with some cardboard on Christmas Eve and didnt realise that you had to book still. The staff told me I could not deposit the cardboard and had to book. There was nobody in there and when I questioned it, I was told it didnt matter I still had to book. Just rude and totally pointless staff. Merry Christmas.
Jan 1st, 2023

If I could give half a star I would and that is being nice. Don't come out too repair anything or respond in a timely fashion in fact they don't like doing anything apart from taking money for rent and ignoring every other issue you report. Absolute disgrace this Council
Sep 8th, 2022