Imagine Health & Spa

Disappointed! This place is very tired. The jacuzzi pool had a notice saying out of action indefinitely, but my daughter wasn't informed at the time of booking, and we weren't told on checking in. The place was too cold to relax in unless wrapped up in a dressing gown. The pool had lanes segregated for children's private swimming lessons, not condusive to tranquil relaxation. Overall, the twilight spa session is not to be recommended. The treatment area was the only saving grace for this event which once we had entered that area, our expectations of a spa event were met. The pool area and relaxation area is very tired and dated and in need of an overhaul.
Mar 30th, 2023

Lovely spa, excellent massage in couples gift voucher experience, friendly staff, clean premises, gym with all equipment could want, smaller sized pool, but great jacuzzi and loungers. Next to Quy mill hotel where you can have great lunch & go back to spa!
Mar 18th, 2023

Mar 12th, 2023

This place has gone steadily downhill over the last two years. Dirty changing rooms, facilities regularly out of order, poor staff training & customer service. The small bald man on spa reception always has an attitude problem. Its a shame as the place has potential, however the girls from the spa upstairs are always welcoming & pleasant.
Feb 23rd, 2023

I received a gift for Christmas from the Imagine Spy studio in 3 months. I could not get through to the studio for 3 months at the phone number indicated on the site in Google Maps and vouchers , I emailed the studio twice and no one answered me. In the end, I'm leaving England. In a week, I couldn't sign up for the gift voucher procedure. As a result, I got through to the studio once yesterday I did not receive clear answers from from the manager, not about the treatment , not about the return of money. He just said that studio fully booked and they will connect me. But nobody called me after than. terrible gift terrible experience!!!!!
Feb 12th, 2023