Crest Nicholson - Fairfield Gardens
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Hitchin Rd
Stotfold and Langford Ward, eng SG5 4RZ - (146) 232-3079
Hours
Chamber Rating
-
Joe B
If I performed in my own job like Crest perform in Customer Service, I'd be unemployed.
Jan 8th, 2022 -
Bricky Brian
Very good flats and houses
Jan 2nd, 2022 -
Steven Edwards
Where do I start..... The initial experience as far as picking the plot , looking at our part built property , visiting at it's various stages of completion and choosing the fixtures and fittings was fantastic . The site office staff couldn't be more accommodating and helpful, BUT.......That quite frankly is where it stops and all goes to wrong!! The contant false promises and changing of goalposts and absolute downright lies is something that I find unacceptable. Crest were more than happy to take our 440,000 but as far as after sales service goes they have failed miserably. Staff turn over has been significant, probably due to the way crest treat people. The list of jobs we were told that would be done, only to be told now that due to covid and staff turnover crest have issues on a telephone call last week..July 2021...of course covid hasn't affected any other business in the world!!! But my promised work now longer is going to happen. You can NEVER get through to customer services..10 weeks to get my latest reply. Our site has had major pot holes in the road exposed with no consideration for residents for weeks!!!! NHBC now involved as crest have gone against all the rules. Absolutely appalling...would think twice before buying new from Crest. Needless to say the whole experience has left a very bitter taste......
Oct 20th, 2021 -
Caff Fernandes
May 18th, 2021 -
Richard Hewitt
Great
Apr 9th, 2021
Contact Info
- (146) 232-3079
Questions & Answers
Q What is the phone number for Crest Nicholson - Fairfield Gardens?
A The phone number for Crest Nicholson - Fairfield Gardens is: (146) 232-3079.
Q Where is Crest Nicholson - Fairfield Gardens located?
A Crest Nicholson - Fairfield Gardens is located at Hitchin Rd, Stotfold and Langford Ward, eng SG5 4RZ
Q What is the internet address for Crest Nicholson - Fairfield Gardens?
A The website (URL) for Crest Nicholson - Fairfield Gardens is: https://www.crestnicholson.com/developments/fairfield-gardens/?utm_source=local&utm_medium=organic&utm_campaign=google-my-business
Q What days are Crest Nicholson - Fairfield Gardens open?
A Crest Nicholson - Fairfield Gardens is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 5:00 PM
Tuesday: Closed
Wednesday: Closed
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Q How is Crest Nicholson - Fairfield Gardens rated?
A Crest Nicholson - Fairfield Gardens has a 3.6 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Crest Nicholson - Fairfield Gardens
Overall Rating
Overall Rating
( 29 Reviews )Joe B on Google
If I performed in my own job like Crest perform in Customer Service, I'd be unemployed.
Bricky Brian on Google
Very good flats and houses
Steven Edwards on Google
Where do I start.....
The initial experience as far as picking the plot , looking at our part built property , visiting at it's various stages of completion and choosing the fixtures and fittings was fantastic . The site office staff couldn't be more accommodating and helpful, BUT.......That quite frankly is where it stops and all goes to wrong!!
The contant false promises and changing of goalposts and absolute downright lies is something that I find unacceptable.
Crest were more than happy to take our 440,000 but as far as after sales service goes they have failed miserably. Staff turn over has been significant, probably due to the way crest treat people. The list of jobs we were told that would be done, only to be told now that due to covid and staff turnover crest have issues on a telephone call last week..July 2021...of course covid hasn't affected any other business in the world!!! But my promised work now longer is going to happen. You can NEVER get through to customer services..10 weeks to get my latest reply. Our site has had major pot holes in the road exposed with no consideration for residents for weeks!!!! NHBC now involved as crest have gone against all the rules. Absolutely appalling...would think twice before buying new from Crest.
Needless to say the whole experience has left a very bitter taste......
Caff Fernandes on Google
Richard Hewitt on Google
Great