Stoneleigh Surgery

A neat and orderly surgery.
Apr 14th, 2023

Pathetic GP service. Since Covid, not been possible to book even a single appointment no matter when do you call. Their nurses are rude and don't give any appointment. However, the same surgery has appointments when you book from private. Clearly a money making business that it has become and the GPs don't care. Perhaps NHS pays them for private appointments! Avoid at all cost and let this surgery close. It's useless to have a surgery that can NEVER see it's patients! Shut it down plz and open your private clinic!
Dec 21st, 2022

Beyond a joke, Id rate 0/5 if I could. Receptionist is forever rude and patronising , and Dr Patel misdiagnosed my daughter not once, but twice. Spent 2 weeks trying to get an appointment to continuously get fobbed off as call back tomorrow at 8am and low and behold, Im always the person whos just missed out on all appts that day. Daughter had a severe cough (6 months old!) and was told ah its just a cold. 2 days later were in A&E and shes been diagnosed with bronchitis. On that same visit, she had a severe rash on her including her tongue, hands and feet. I instantly said its foot and mouth, but was just told nah babies just get rashes sometimes. Lo and behold, she was diagnosed with hand foot and mouth. Ive complained about the misdiagnosis and shock; have had no follow up. Honestly dont waste your time here. Find a surgery that youll get proper care from and actually have receptionists who at least know how to fake a smile.
Dec 21st, 2022

The practice that likes to say ...."no" 1. Couldn't diagnose my sons glue ear. 2. Refuses to conduct blood tests and cardio tests based on a private referral 3. Unable to pass on medical records without being chased, despite receiving communications stating the request is being processed...."oh what request?" 4. They want to charge me 58 to release my medical records. Of course, they didnt contact me with this new information. Following a very helpful call with the patients association, I have been given guidance on this. GDPR means I am entitled to receive and share my medical records for FREE. I'm sure they're doing great meeting their budgets though.
Oct 6th, 2022

I cannot fault the service from this surgery. From the efficient reception staff to seeing a friendly doctor, the service was great. Thank you for your service, I appreciate all your work.
Aug 2nd, 2022