Anglo Pacific International PLC

Credit should be given where it is due. While I was aware of all the negative comments, I still used the services of Anglo Pacific to shop 2 boxes from London to Singapore since they offered the most reasonable rates. Staff were responsive, empty boxes were delivered earlier than scheduled but that wasn't a problem. They gave more boxes than requested, together with bubble wrap and tape. On the actual pickup day, the mover arrived on schedule. The boxes sat in a warehouse for a while before they were loaded onto a ship which was communicated to me. I could track the progress of the actual ship and see when they would arrive in Singapore. When the shipment arrived in Singapore, the local agent was prompt and delivered on schedule as well. The boxes were intact with no damage whatsoever. Taxes were handled well too (exempted for personal effects) A rough timeline - the boxes were collected at the end of Jan, then they were shipped around the 22 of February and arrived at the end of March.
Apr 27th, 2023

Honestly, I know the other reviews, but personally, everything arrived on time (ahead of time in fact), intact, and with clear communication from the company and the shippers. I was moving from London to Texas and I needed shipping last-minute. It was pricey, sure, but they were able to provide me with a shipping solution to bring 4 boxes, weighing roughly 80 kg in total, to the US via air freight in a little over a week. Completely exceeded my expectations and I am happy with the result.
Apr 22nd, 2023

All started fine and of course once they received the money it went downhill from there. I used this company a few years back for exactly the same route, which shows theyve gone down the tubes. Once money was received they barely communicated with us. They first gave us a quote, the packers then packed more stuffing in the boxes than necessary rather than efficiently filling the boxes and then proceeded to hit us with an additional charge. They also informed us that they would give us an updated packing list as the one they gave us was incomplete which they never did. I then requested insurance and they specified that I need to complete the documents and return them before a specific date which we did and they declined us our insurance. 4 months later our goods finally arrived and the boxes had duplicate numbers, so the packing list was shambles and we had boxes missing. Ive attempted to contact them multiple times but they still havent even given us a courtesy response. Wish I could give them a zero!
Apr 18th, 2023

Buyer beware - Anglo Pacific intentionally mislead you when providing quotes, then will charge you hidden fees. They also seem to overstate third party charges, which are passed off to you. This is fair warning that you will be treated the same. They are not transparent. I paid for all inclusive, door-to-door shipping of personal belongings through Anglo Pacific to an overseas destination. When the items arrived at the port, they notified me and asked for delivery details, then submitted an invoice for customs & biosecurity fees, which were also mentioned as being paid for in my initial quote that I paid.
Apr 2nd, 2023

DO NOT USE! If I could do zero I would. They falsely claim that their service is sea to door when it is not. Even if your things dont get stopped at customs and go straight through you will still be given another charge (approx 70) in my case which you have to pay to get your stuff. And while I dont mind paying, I do mind paying a company that falsely advertises their services and reverts to fine print that was never originally sent or referred to in any correspondence. Disgraceful.
Mar 8th, 2023