Rushes

Dreadful. I paid extra for delivery before 12 today. At 1650 and after no response to 2 emails I phoned and was told the order was with a driver they couldn't contact - and that it was my fault for expecting delivery on such a very busy day (valentine's day)! Still waiting an hour later for a call back to find out when it will be delivered. Completely useless and has messed up plans for today.
Feb 22nd, 2023

Rushes Florist put me through stress in a very emotional time. I ordered flowers to be delivered to my old work as a colleague had passed away. They didnt arrive on the date I had booked for. I couldnt call them as I now live in Australia. I sent two follow up emails, two Facebook messages (which they read and didnt respond!). The flowers arrived by the end of the week. In times of grief, flowers should arrive at an appropriate time. Exceptionally poor communication - as in no communication whatsoever. I would have been fine with the flowers arriving a few days late if theyd just told me. I was starting to think theyd run off with my money. If youre looking for a stress free ordering experience in a sad emotional situation, I would not recommend ordering through Rushes Florist.
Nov 16th, 2022

Dont use this florists for funeral flowers if you want them to get to the funeral on time , I dont usually leave reviews but thought this so bad i needed to. I paid nearly 10 on top of the price of the flowers for delivery to get there before 12.00 o'clock the time the funeral was leaving the house , I got a phone call from courier at 5pm saying he was at the delivery address , 5 hours late. I have not even the been refunded the extra delivery charge i paid , do yourself a favour and stay well away from this florist
Jul 31st, 2022

Fabulous customer service. Beautiful flowers delivered as promised. My new go to store!
Apr 13th, 2021

Feb 19th, 2021