Goldsmiths

The worst diamond shopping experience ever!! Spoke to an old woman who was apparently a "diamond expert" her poor customer service and knowledge cost Goldsmiths a sale of at least 3k. She was clearly not interested in showing me any diamond earings or even offering any advice. Her attitude towards me was absolutely disgusting and i felt judged as a person. If anyone reading this is after diamond jewellery i would advise you to go to Browns, who offer amazing service and better quality diamonds.
Apr 26th, 2023

Visited twice to try and purchase wedding rings for myself and my fianc. Sadly the service received both times was shocking. We first visited on a Saturday and the sales person could not have been less interested in helping us. We returned the following Tuesday (in the hope that the bed service was because they were busy on the Saturday) and despite the store only having one other customer, we were still treated appallingly. I have had better experiences purchasing a cheap pair of earrings. We won't be returning and we certainly won't be purchasing our rings from here.
Apr 3rd, 2023

Good selection of watches well priced fantastic friendly staff
Mar 27th, 2023

Staff good but disappointing that they cannot match the online no deposit ifc offer this does not promote using showrooms in the future
Mar 6th, 2023

Great service from Goldsmiths. Me and my fianc came and chose our wedding rings here yesterday and the staff could not have better. We were so happy with our purchases and Sam and Hannah were amazing. Will be going back here more often
Feb 19th, 2023