crossways cars
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City Arms House, 125-127 London Rd
Stone, eng DA2 6BH - (132) 222-1330
Hours
Chamber Rating
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Craig Phillips
Jan 27th, 2023 -
Nick
Apr 25th, 2023 -
Golnaz Nafisirad
Mar 25th, 2023 -
Rod Sin
Mar 18th, 2023 -
Tom Wright
Feb 18th, 2023
Contact Info
- (132) 222-1330
Questions & Answers
Q What is the phone number for crossways cars?
A The phone number for crossways cars is: (132) 222-1330.
Q Where is crossways cars located?
A crossways cars is located at City Arms House, 125-127 London Rd, Stone, eng DA2 6BH
Q What is the internet address for crossways cars?
A The website (URL) for crossways cars is: http://www.crosswayscars.com/
Q What days are crossways cars open?
A crossways cars is open:
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is crossways cars rated?
A crossways cars has a 4.9 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
crossways cars
Overall Rating
Overall Rating
( 9 Reviews )
Nick on Google
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Golnaz Nafisirad on Google
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Rod Sin on Google
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Tom Wright on Google
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Craig Phillips on Google
Before I spoke to the DVLA I first called up Crossways to try and understand why my logbook hadn't come through and Gary was only interested in telling me everything is always done correctly without asking for the details of the car we were talking about. To put this in context, the warranty, details of which I was told would arrive the day after purchase, never did. When I pointed out that the transaction didn't seem complete on their side (they hadn't bothered to sign the e-sign either) Gary told me "that doesn't matter" and then hung up the phone.
Not the experience you expect when you pay the sums of money this dealership sells cars for.
The DVLA also tell me I need to carefully explain what has happened when fixing the error because if I don't fully explain the facts the 12 months tax I bought on top of the purchase price will be refunded back to Crossways because their admin error means the car is still showing as being motor trade. They've told me I could consider going to Trading Standards but who has time for that?
Frankie was great during the purchase but the staff need customer service training and they need to make sure they pay more attention to the admin so customers aren't inconvenienced down the line, and they get what has been paid for.
My experience after the cash was handed over means sadly I wouldn't use them again - hence the 1 star review.