Regatta
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Unit 30a, Affinity Retail Park, Pit Ln
Stoke-on-Trent, eng ST7 1XD - (178) 298-3464
Hours
Chamber Rating
-
Paul Bennett
Excellent service..
Jul 22nd, 2022 -
John Frankland
Brought a new jacket
Jul 12th, 2022 -
Susan Boulton
Jun 4th, 2022 -
Sean ADAM
Polite staff
May 28th, 2022 -
Sally Bateman
Such poor customer service. Walked into store at 5.45pm, to instantly be 'greeted' by an incredibly rude man. Clearly irritated by my presence, tartly telling me it was card only and 'what do you want'. I understand that it's near closing time, but the shops advertise 6pm close and I'd rushed over from work. The irony being, I'm a shop owner myself (and previously worked for Clarks shoes managing) - I would never, ever speak to a customer in such an appalling way. Regatta's loss though; I saw a top I liked, but was made to feel so uncomfortable that I walked out and returned to Trespass - where two staff members happily greeted me, I felt at ease trying a jumper and waterproof jacket on for my walk in Snowdonia tomorrow, and purchased both at 65 :) Thanks Trespass! I feel sorry for the young lad being trained by that very rude man. Absolutely no way to teach a young person respectful and successful customer service. I hope he finds a better employer (as I bet that guy is a nightmare to work for!)
Sep 12th, 2022
Contact Info
- (178) 298-3464
Questions & Answers
Q What is the phone number for Regatta?
A The phone number for Regatta is: (178) 298-3464.
Q Where is Regatta located?
A Regatta is located at Unit 30a, Affinity Retail Park, Pit Ln, Stoke-on-Trent, eng ST7 1XD
Q What is the internet address for Regatta?
A The website (URL) for Regatta is: https://www.regatta.com/
Q What days are Regatta open?
A Regatta is open:
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Q How is Regatta rated?
A Regatta has a 4.3 Star Rating from 24 reviewers.
Hours
Ratings and Reviews
Regatta
Overall Rating
Overall Rating
( 24 Reviews )Paul Bennett on Google
Excellent service..
John Frankland on Google
Brought a new jacket
Susan Boulton on Google
Sean ADAM on Google
Polite staff
Sally Bateman on Google
Such poor customer service. Walked into store at 5.45pm, to instantly be 'greeted' by an incredibly rude man. Clearly irritated by my presence, tartly telling me it was card only and 'what do you want'. I understand that it's near closing time, but the shops advertise 6pm close and I'd rushed over from work. The irony being, I'm a shop owner myself (and previously worked for Clarks shoes managing) - I would never, ever speak to a customer in such an appalling way. Regatta's loss though; I saw a top I liked, but was made to feel so uncomfortable that I walked out and returned to Trespass - where two staff members happily greeted me, I felt at ease trying a jumper and waterproof jacket on for my walk in Snowdonia tomorrow, and purchased both at 65 :) Thanks Trespass!
I feel sorry for the young lad being trained by that very rude man. Absolutely no way to teach a young person respectful and successful customer service. I hope he finds a better employer (as I bet that guy is a nightmare to work for!)