Trent Vale Medical Practice

No issues with the doctors, however, its difficult to get an appointment on the day unless you arrive in person. Unnecessary texts are sent out prompting a workflow of people trying to ring in for test results, these clash with people trying to make appointments. Its a work management issue. Texts just need to outline, test normal. test needs discussion, or no need to contact surgery . This would cut unnecessary calls
Apr 19th, 2023

Feb 24th, 2023

I unfortunately had to use the surgery a few times recently and I have to say I have been overwhelmed by their efficiency..Monday I had to wait in a long line to get to the receptionist who told me there were no appointments left but when i
Feb 14th, 2023

I have to say not at all impressed with this medical practice at all. Have to wait outside at 8am to get an appointment as they don't answer the phones so you go to the centre along with alot of others to get an appointment as they don't pre-book Went to see my doctor as in pain with my spondylosis and osteoarthritis told her that I was on tramadol but it wasn't working only to be told there wasn't anything else so may aswell not take anything.......... fantastic thanks Will be changing surgery
Feb 5th, 2023

thank you * Dr keeping * for seeing my son this evening at 17.05 due his continue fever for 5 days
Jan 2nd, 2023