Period Property Store
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Phoenix Works, King St
Stoke-on-Trent, eng ST3 1EZ - (800) 122-3411
Hours
Chamber Rating
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Castelnau 66
(Translated by Google) I wanted to send back 3 handles after an order with them, no numbers where to join them, when they have to be reached to be able to make a return request. Never answered my 2 emails, I ended up giving up and stayed with my 3 handles which will not be useful to me. I recommend a site where customer service is reachable and more serious (Original) j ai voulu renvoyer 3 poignes apres une commande chez eux, pas de numros ou les joindre, alors qu il faut les joindre pour pouvoir faire une demande de renvoi . N'ont jamais rpondu a mes 2 emails, j ai fini par abandonner et suis reste avec mes 3 poignes qui ne me serviront pas. Je recommande un site ou le service client est joignable et plus srieux
Mar 29th, 2023 -
Yvonne Barnicoat
Excellent service, nothing was too much trouble when I telephoned and asked for next day delivery. Beautiful products from "From the Anvil". Can't praise highly enough. Special mention to Adam who was super helpful.
Oct 1st, 2022 -
Lyubomira Dimitrova
Poor service. We bought tiles with free delivery only to be emailed that the order doesn't qualify for free delivery even though it was indicated otherwise on their website at the point of purchasing. Don't waste your time. I will edit my review to respond to your answer - I literally went through the whole purchasing process, checked out and paid with a confirmation for a free delivery. Interesting how I missed that....
Aug 7th, 2022 -
Char
Bought 4 slab mosaics with damage to all of them. I called up and was advised to send photos. I waited 2 weeks for a response but didnt hear anything. So I had to call again to reorder. They sent me 1, but I just think it showed poor business etiquette and that customers satisfaction was of little concern.
May 25th, 2022 -
Nicola Milner
Fantastic customer service - the team at PPS made the purchase so easy for us and provided expert help and advice over and above. Wouldnt go anywhere else!! Great sellers!!
Feb 14th, 2022
Contact Info
- (800) 122-3411
Questions & Answers
Q What is the phone number for Period Property Store?
A The phone number for Period Property Store is: (800) 122-3411.
Q Where is Period Property Store located?
A Period Property Store is located at Phoenix Works, King St, Stoke-on-Trent, eng ST3 1EZ
Q What is the internet address for Period Property Store?
A The website (URL) for Period Property Store is: http://www.periodpropertystore.co.uk/
Q What days are Period Property Store open?
A Period Property Store is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Q How is Period Property Store rated?
A Period Property Store has a 4.2 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Period Property Store
Overall Rating
Overall Rating
( 29 Reviews )Castelnau 66 on Google
(Translated by Google) I wanted to send back 3 handles after an order with them, no numbers where to join them, when they have to be reached to be able to make a return request. Never answered my 2 emails, I ended up giving up and stayed with my 3 handles which will not be useful to me. I recommend a site where customer service is reachable and more serious
(Original)
j ai voulu renvoyer 3 poignes apres une commande chez eux, pas de numros ou les joindre, alors qu il faut les joindre pour pouvoir faire une demande de renvoi . N'ont jamais rpondu a mes 2 emails, j ai fini par abandonner et suis reste avec mes 3 poignes qui ne me serviront pas. Je recommande un site ou le service client est joignable et plus srieux
Yvonne Barnicoat on Google
Excellent service, nothing was too much trouble when I telephoned and asked for next day delivery. Beautiful products from "From the Anvil". Can't praise highly enough. Special mention to Adam who was super helpful.
Lyubomira Dimitrova on Google
Poor service. We bought tiles with free delivery only to be emailed that the order doesn't qualify for free delivery even though it was indicated otherwise on their website at the point of purchasing. Don't waste your time.
I will edit my review to respond to your answer - I literally went through the whole purchasing process, checked out and paid with a confirmation for a free delivery. Interesting how I missed that....
Char on Google
Bought 4 slab mosaics with damage to all of them. I called up and was advised to send photos. I waited 2 weeks for a response but didnt hear anything. So I had to call again to reorder. They sent me 1, but I just think it showed poor business etiquette and that customers satisfaction was of little concern.
Nicola Milner on Google
Fantastic customer service - the team at PPS made the purchase so easy for us and provided expert help and advice over and above. Wouldnt go anywhere else!! Great sellers!!