Oak Furnitureland

Staff helpful provided great assistance. However not 5 stars as failed to deliver leather suite on date promised, leaving us stuck over Xmas. However this was an issue for most of the main suppliers, so not entirely the fault of Oak Furniture Land. Did offer small refund for inconvenience. Will update review when leather suite has proven to be robust. After a year, the suit is showing signs of compression on the cushions, so not convinced it will last longer period. Didn't have this after 8 years with our previous suite. I wouldn't buy another suite at Oak Furniture land.
Apr 22nd, 2023

"We don't follow/stalk people here!" - said multiple times by various staff. Funny how all the other furniture retailers in the same area say the exact same thing. However, then proceeded to be followed by two guys which was really off-putting as we had a specific set of furniture in mind. Ended up scaring us away and into a place we didn't want to shop with!
Apr 5th, 2023

Mar 18th, 2023

Dissapointed, did not live up to the hype presented on TV adds. Staff sat talking to each other.
Mar 17th, 2023

You have to see what Im going say to believe it. My mother has been in a right mess since dealing with these for the last few months. Ordered a full furniture set which came with a split table.. ok no problem, although its oak!! So they finally arrange come fetch the following week.. so here comes the second table!! Yes it was split in 3 places oak remember!! So she goes to the shop and speaks to the manager who was fine and dandy and apologised and promised that the next time he will personally check the item before comes to her house..so another couple of weeks go by and here comes the 3rd table!! And yes u guessed it, 32 inch split down the middle..now this was control checked and still got here split so rang back up again and they are saying its because its from Vietnam. And let me tell you this now, half of the wood isnt oak. The top panels are flimsy what I can only say is thin tong and grove. I have videos of it and believe me you wouldnt believe it. So now were going for a fourth resolution. Since this my mum has had a break down over it as shes lost out on 100s of pounds and constantly been let down and people bringing broken expensive oak furniture to her Appartement which is left there for her to struggle open as shes disabled. This is now going be a court issue as they cant find a resolution and its disgraceful what theyve done. So all your furniture is now from Vietnam what oak furniture world sell. Be aware of this company if you wish to see pictures and videos dont hesitate get in touch to back my words up
Mar 16th, 2023