Winstanleys Pramworld

Yesterday we visited Pramworld after being recommended for the range of prams to try out and it did not disappoint! The staff couldnt have been more helpful in particular Roxanne whom to our surprise had only worked there for 4 weeks! She was extremely knowledgeable, helpful and made the hole experience a joy. Thank you for all your help and advice we will definitely be recommending and retuning.
Apr 17th, 2023

Went to Winstanleys today with my daughter-in-law with every intention of purchasing a new pram/ pushchair after reading all the good reviews, only to be very disappointed with the whole experience. We entered the store no one acknowledged us, we walked around the store 3 times and no one asked if we needed any help or even made eye contact with us. So we decided to leave and just as we opened the door a member of staff said bye. We very very very disappointed with the lack of interest from your staff, we went to Premier Baby & as soon as we entered we were greeted by a lovely lady with a lovely smile, we then proceeded into shop & was asked if she could help and so we've purchased a beautiful pram/ pushchair at half the cost, but with fantastic customer service.
Mar 20th, 2023

I visited the store on new years eve and was assisted by ( I want to say Sarah but I apologise if thats wrong - blonde hair said she only worked weekends - Im going to blame baby brain for forgetting her name) and she demonstrated various travel systems including the car seats. I was due to go back into store but couldnt make it on the weekend so ordered my mamas and papas Ocarro travel system in Walnut with Cybex seat online. Everything arrived within 1 week. We have opened all the boxes and checked everything and its all perfect! The lady made it so much easier for us as first time parents! I would highly recommend!
Jan 27th, 2023

Cannot recommend highly enough! Placed an order late in the day. Received notification of dispatch and tracking information the following day and the travel system was delivered the day after in perfect condition. One of the clips had a slight manufacturing defect, emailed customer service and spoke to Mia who resolved the issue quickly and effeciently. I would not hesitate to purchase from this company again.
Dec 22nd, 2022

Absolutely great service from the girls in store! Helped us with our new pram purchase and were very informative, couldnt do enough to help us and werent pushy about a sale. Would highly recommend.
Dec 9th, 2022