E.J.Payne - Hot Tubs Staffordshire

Really friendly family business would highly recommend, great products and advice and excellent after sales service. 3 years on and our hot tub is still one of the best things we've bought. We're now investing in a heat pump, which they are now supplying and installing.
Apr 3rd, 2023

Fixed our issue promptly and as ever, very professional and friendly engineers. Thank you
Mar 15th, 2023

Mar 8th, 2023

Over the previous years we have had 3 hot tubs off this company updating each time and on each occasion they offered outstanding service from initial enquiry to installation but what makes this company stand out is the levels of aftercare that they provide including servicing and general maintenance. I had Steve one of the technicians come round to complete some work and he was a genuine credit to the company arriving on time,extremely polite and nothing was too much trouble. Making the right decision as to who to buy from is never easy but it is the aftercare once bought that should be the deciding factor and E.J Payne are quite simply the best and we have put our confidence in them over the years and they have ALWAYS exceeded our expectations. Thank you STEVE you are an ambassador to the company.
Mar 12th, 2023

We purchased an Arctic Spa hot tub from Ricky over 3 years ago, following a lovely visit to the showroom. We were very impressed by the knowledge and advice given and found Ricky and the team very trustworthy. The installation by the team was very professional and friendly, everything to do with the maintenance and chemicals was explained thoroughly. We have since purchased spa chemicals and accessories from them and found them to be very reasonable. On the odd occasion we have had to contact Ricky and the team for advice, we have always found them to be very helpful and have even visited to offer advice and assistance when needed. It goes without saying that their customer service is second to none and I have no problem recommending them and have done on many occasions. Thank you. Jason
Mar 10th, 2023