Argos Stoke-On-Trent London Road in Sainsbury's

Well stocked and the staff are very helpful
Mar 23rd, 2023

Mar 14th, 2023

I visited the store today to return an item which I bought as a Christmas present for a family member. The argos website specifically says that if you wish to make a return you can visit any argos store. I was confronted by a gentleman at this store who first told me he would be happy to exchange the item, I explained that this was not what I was asking for. When I repeated my request for a refund. He then said that they could not process the refund at this store due to 'stock levels'. Very poor customer service, this resulted in me travelling to another Argos store who processed my refund with no quibbles.
Jan 26th, 2023

Good people,great service.
Aug 21st, 2022

I visited this store today, I had the worst experience today, there was a male worker his name was James, and there was two female workers I cant remember their names. I spoke to my manufacturer numatic and they are more than happy to replace my product with another one, but Argos wont accept me exchanging, they said Ive got no warranty, Ive got 9 months left, and on top of that numatic have an extended warranty of 2 years with Argos for faulty products, they have failed to accept my product back, they said to me make a video, this is absolutely terrible service, I mentioned to them i have my disabled son how am I mean to make a video for you showing you when it trip, the excuses they made just to not help me. Spoke to manufacturer infront of them and they are helping me picking it up from me. Just some advice you have been recorded and I am a public figure and I will be posting and making Argos service viral as its terrible, fix up, do not shop here at stoke on trent Sainsbury Argos on London road.
Feb 5th, 2023