Smallthorne Dental Practice

Dr Singh is the rudest and most unprofessional Dentist I have ever encountered. He told me my tooth hasn't fallen out to avoid treating me and berated me for making an emergency appointment. When I complained the Dentist is now refusing to treat me. Worst dentist ever no duty of care at all absolutely incompetent.
Mar 9th, 2023

Excellent service, no issues, I've used this dentist for years and my teeth are in excellent condition thanks to the advise and care taken by the Dentist and Hygienist. I have always found reception to be friendly and helpful
Feb 27th, 2023

Could not get an appointment due to covid for 2 years. Rang today to see a dentist gave my name and my details and I was told they would call back ASAP. When they did call back I was told I was no longer registered and that I need to ring someone else. They said they had my details confused with someone else's and that is why they said originally I was able to see them today. I have not been in to the dentist as I had no tooth problems and I had not been made aware of their 2 year policy which is apparently written all over their office but is not anywhere on a website. They do not send letters out informing of this 2 year policy either. I have been in with my children in 2021 and there were no signs then about the 2 year policy nor was I informed of a 2 year policy whilst I was there. Now I am left in agony with a severe infection and have no dentist to go to. After calling the hospital to track down my referral for surgery to remove my impacted wisdom teeth I was informed they had no records of any referrals made from this dentist despite them saying they referred me 2019 and 2021. I then called the dentist back were they confirmed they did not refer me in 2019 and it was not their fault but the dentist. My referral in 2021 was apparently sent back to them in 2022 where my NHS number was requested by the hospital the dentist receptionist says they tried to contact me once about this but they have no logs or proof to provide me therefor it did not continue. When the referral was re-requested in 2021 I was told it was a 2 year waiting list so today upun having a very bad infection i enquired and then I was told " that I could not possibly have dental pain for 4 years" something which the receptionist apparently knows about more than myself. Having explained I have a chronic pain condition I have indeed had pain for 4 years hence why I chased this up 2 years ago again only to be told it wasn't done in 2019 and the wait would be another 2 years. I now have a severe infection no dentist to treat it and no surgery to solve the pain. I wouldn't trust these people to do anything and they clearly tell lies and make assumption about people.
Feb 25th, 2023

Very professional. Every time I have visited this practice everyone has been helpful and friendly They provide a good service.
Feb 23rd, 2023

Great staff, great dentists!
Feb 18th, 2023