Stoke-on-Trent City Council

Contacted the council on 3 seperate occasions over the past couple of years. Broken bin, grass on main rd too long causing restricted visibility to leave the junction, and lastly a dangerous pothole on the lights at chell heath rd. Each complaint was rectified in 2 days, thats what i call a prompt response , well done stoke on trent city conucil.
Apr 18th, 2023

Absolute shambles. For weeks the website to apply for council tax support has not worked, call them and it's an automated phone call that tells you to apply online. The websites info is over 2 years old and is impossible to apply for council tax support. Thank you for adding to my stress and mental health issues, recently got support from family and now hoping with support to sort this mess out that the council have created. Good luck to you if your after help from the council, in my experience they DONT CARE
Apr 13th, 2023

I've been complaining about my neighbours dumping rubbish in their own garden for the past 5 months and now they started burning them, I told the council and send them pictures and videos but still waiting for them to take an action. They said they will come back to me, and that was a month ago... what the point paying council tax ??!
Apr 4th, 2023

Not even an option for zero...disgusting customer service...my step Dad has left the area and I'm told by Stoke Council they cannot close his council tax account unless it's done online...he is 78 with no idea how to do this... disgusting...if he had no family ...how would he have closed this..... . Thank goodness he has left this area... its so behind the times... and very unkind to elderly people trying to sort their business....AWFUL...
Mar 5th, 2023

Absolute jokers a family has been racially abused for over a year by a council Tennant and they have not done anything about it! What a waste of time
Feb 21st, 2023