New Rainbow
Hours
Chamber Rating
-
Simon Foster
Food : 5/5 | Service : 5/5 | Atmosphere : 3/5 Recommended dishes Chips, Fried Rice, Roast Duck with Mushrooms, Black Pepper Sauce, Beef with Mushrooms More
Apr 10th, 2023 -
Paul Wood
Food : 4/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 19th, 2023 -
stuart odonoghue
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Chips, Fried Rice, Sauce, Chow Mein More
Feb 5th, 2023 -
L & S Decorating Services
Beef fried rice, salt n pepper chips, sweet and sour sauce and seaweed - couldn't eat the beef, too rubbery, not impressed for 16
Jan 24th, 2023 -
Ann Hulme
Ordered a very small simple take away this evening at 7:10. As it was a Saturday evening i expected to wait and was quoted 1 hour 20 mins. I rang 2 hour later to chase my order and was told its sat on the counter waiting for a driver. I asked how long? Couldn't be told. Instead was told its not my fault we are waiting for drivers. No apology no offer of a discount... Nothing... Just excuses. If they had been honest in the 1st place I would have ordered elsewhere. Instead they expected me to wait... Wait. And wait. Your food is not that special Rainbow... I will wait a reasonable amount of time but not 2.5 hours. Accept orders you can fulfil...don't out of greed accept orders you know you can't fulfil. Moral of the story...rainbow learn the act of good customer service starting with not promising something you can't deliver... Excuse the pun... And customers.... Order 3 hours before to avoid disappointment.... ESPECIALLY IF ITS A SATURDAY.... THEY ARE BUSY... or so I was told. Ps. Full Chef (weston coyney) 15 minutes and beautiful...
Mar 2nd, 2023
Contact Info
- (178) 233-5335
Questions & Answers
Q What is the phone number for New Rainbow?
A The phone number for New Rainbow is: (178) 233-5335.
Q Where is New Rainbow located?
A New Rainbow is located at 2 Weston Rd, Stoke-on-Trent, eng ST3 6RS
Q What is the internet address for New Rainbow?
A The website (URL) for New Rainbow is: https://www.facebook.com/New-Rainbow-505726892866542/
Q What days are New Rainbow open?
A New Rainbow is open:
Friday: 4:30 PM - 4:30 PM
Saturday: 4:30 PM - 4:30 PM
Sunday: 4:30 PM - 4:30 PM
Monday: 4:30 PM - 11:00 PM
Tuesday: Closed
Wednesday: 4:30 PM - 4:30 PM
Thursday: 4:30 PM - 4:30 PM
Q How is New Rainbow rated?
A New Rainbow has a 4.2 Star Rating from 108 reviewers.
Hours
Ratings and Reviews
New Rainbow
Overall Rating
Overall Rating
( 108 Reviews )Simon Foster on Google
Food : 5/5 | Service : 5/5 | Atmosphere : 3/5
Recommended dishes Chips, Fried Rice, Roast Duck with Mushrooms, Black Pepper Sauce, Beef with Mushrooms More
Paul Wood on Google
Food : 4/5 | Service : 5/5 | Atmosphere : 5/5 More
stuart odonoghue on Google
Food : 5/5 | Service : 5/5 | Atmosphere : 5/5
Recommended dishes Chips, Fried Rice, Sauce, Chow Mein More
L & S Decorating Services on Google
Beef fried rice, salt n pepper chips, sweet and sour sauce and seaweed - couldn't eat the beef, too rubbery, not impressed for 16
Ann Hulme on Google
Ordered a very small simple take away this evening at 7:10. As it was a Saturday evening i expected to wait and was quoted 1 hour 20 mins.
I rang 2 hour later to chase my order and was told its sat on the counter waiting for a driver.
I asked how long? Couldn't be told. Instead was told its not my fault we are waiting for drivers.
No apology no offer of a discount... Nothing... Just excuses.
If they had been honest in the 1st place I would have ordered elsewhere.
Instead they expected me to wait... Wait. And wait.
Your food is not that special Rainbow... I will wait a reasonable amount of time but not 2.5 hours.
Accept orders you can fulfil...don't out of greed accept orders you know you can't fulfil.
Moral of the story...rainbow learn the act of good customer service starting with not promising something you can't deliver... Excuse the pun...
And customers.... Order 3 hours before to avoid disappointment.... ESPECIALLY IF ITS A SATURDAY.... THEY ARE BUSY... or so I was told.
Ps. Full Chef (weston coyney) 15 minutes and beautiful...