Monkey Puzzle Stoke Newington

GREAT nursery with professional team. I recommended them to everybody. The activities they do brilliant, they constantly have many things going on. The staff are FANTASTIC. We were regularly informed of our daughter progress and development. Absolutely love this nursery!!!
Mar 16th, 2023

Disappointing experience for us at Monkey Puzzle. High staff turnover and poor management. It felt like some nursery staff really cared and others seemed detached and unhappy. For example, there was little concern about our child rejecting the lunch he was served and often he had eaten very little and was completely exhausted and emotional by the time we collected him at the end of the day. We ended up moving him to half days as a result. His relationship with his key person was very up and down, and he went through phases of not wanting to go to nursery at all. Now that my son is very happily attending a new nursery (and eating very well) really emphasises how much was lacking in his experience at Monkey Puzzle. His new nursery is managed extremely well, the staff are professional and work hard to build positive relationships with both the children and their parents. Our son is so much happier now. Other parents at Monkey Puzzle were also unhappy and experienced the same defensive attitude from management (in particular the nursery owner) which we did when raising concerns. I would advise waiting until the nursery is inspected by Ofsted before considering it for your child. On our son's last day there was no goodbye from staff or children. One of the newer members of staff brought him out when I collected him - there was no goodbye from his keyworker and no card or farewell celebration from his classmates. He had been attending Monkey Puzzle for over a year. It was very sad and disappointing - especially being a Primary School teacher myself and knowing how a child leaving class should be handled. It symbolised everything that is wrong with this nursery.
Aug 26th, 2022

Monkey Puzzle at Stoke Newington is one of the best nurseries weve had experience with. The staff are very caring and Ive always felt our son was in good hands. I could really see him thriving there and the management were always very supportive too.
Aug 11th, 2022

Our son had amazing time at Monkey Puzzle Stoke Newington. Staff were very kind and caring. The meals were healthy and nutritious. All our questions and suggestions were duly addressed whenever we wanted to discuss anything. Really recommended!
Aug 5th, 2022

Positive: Communication, Professionalism, Quality, Value
Dec 11th, 2020