Dunston Hall

May 1st, 2023

Generally a let down, could be amazing if they trained and supported the generally very young and inexperienced staff. 10/10 for their efforts! But thats it. Menu is expensive and sparse of veggie options. Expect a very long wait for any food orders (recently 2 hrs for 2 courses). Dining and bar different menus and kitchen times seem to be when they want to close! No doubt a stunning venue, but needs a deep clean, spruce up and staff that are fully trained. Example today, one hour hour ago in the empty bar I ordered, but then they give my veggie order to a meat eater! There are 4 of us in the bar sat down - its not busy. No apology except a surely Its coming. Whos not training the staff? Such as shame as it could be 5 stars with little effort. Rooms: Tired and not that clean. Move the bedside draws a little and see what you find! Not checked and inconsistent at best - unless you leave them a note and they are great at fixing it. But you shouldnt have to ask!
Apr 30th, 2023

(Translated by Google) I loved my unforgettable stay romantic calm it was great (Original) Jai ador mon sjour inoubliable calme romantique c'tait gnial Rooms: Lit confortable et doux
Apr 29th, 2023

The most hoffic hotel me and my partner have ever been to!!!! We upgraded to a super king room thinking it would be lovely. Wrong, it was so hot we had to strip down to are underwear, opened the window to help cool the room down but instead was faced with a roof of fans which somehow realsed and burnt oil fat smell!!!!!! The restaurant was dreadful, to the point my partner got served raw egg shell in her dinner!!?? This to me in this day and age of allergies is a big no no!!!! The icing on the cake was the 30th birthday party disco playing loud music til 12 o'clock at nite, we where not told about the hotel holding a party and think of we would of known, wouldn't of stayed!!! Then what followed was unforgiveable, til 4 o'clock in the morning we had drunk people going up and down the hall outside are room, fighting banging the doors and walls to the point we felt unsafe in are room!!!!! Will never stay here again and would advise strongly to anyone thinking of staying at this 4 star rating hotel, because it not even a 2 in my eyes!!!!!!
Apr 29th, 2023

Apr 23rd, 2023