Virgin Media
-
Roberts House, Park Business Park, Roberts House De Havilland Avenue Preston, De Havilland Ave
Stockton-on-Tees, eng TS18 3TH - (164) 264-2600
Hours
Chamber Rating
-
Ioan Bucur
Apr 15th, 2023 -
Angie Bradshaw
Terrible!! Nothing but issues since moving home. I have been contacting Virgin to resolve my issue and have had nothing but unhelpful staff and letters with false information. I have made a number of complaints and had no communication from them. I asked for a copy of all communications from July and am still yet to receive. I have now took my complaint to the ombudsman as Virgin are only capable of taking your money and then ignoring the issue.
Apr 11th, 2023 -
David Jones
Closed down
Apr 2nd, 2023 -
Eston & Normanby
The majority of the call centre staff tuped to a company called Sitel. Is used by a skeleton staff.
Oct 17th, 2022 -
bridie b
As we can only get virgin were we live it can be a nightmare, the neighbor keeps blocking our signal intentionally,,,, so rang virgin, their response was to give us 3 globes to help and another contract,,,3 days later received a sim card from 02!!! Rang them and apparently came with new virgin contract, no one mentioned this!!! And to find there was a DD opened without my knowledge or authorization!!! WERE did they get my bank details from when it's not saved,,A CASE OF FRAUD from virgin, so I rang them, cancelled the contract,sent a letter and contacted my bank.... awaiting their response.
Aug 20th, 2022
Contact Info
- (164) 264-2600
Questions & Answers
Q What is the phone number for Virgin Media?
A The phone number for Virgin Media is: (164) 264-2600.
Q Where is Virgin Media located?
A Virgin Media is located at Roberts House, Park Business Park, Roberts House De Havilland Avenue Preston, De Havilland Ave, Stockton-on-Tees, eng TS18 3TH
Q What is the internet address for Virgin Media?
A The website (URL) for Virgin Media is: http://www.virginmedia.com/
Q What days are Virgin Media open?
A Virgin Media is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 8:00 AM - 8:00 AM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 8:00 AM
Q How is Virgin Media rated?
A Virgin Media has a 3.8 Star Rating from 39 reviewers.
Hours
Ratings and Reviews
Virgin Media
Overall Rating
Overall Rating
( 39 Reviews )Ioan Bucur on Google
Angie Bradshaw on Google
Terrible!! Nothing but issues since moving home. I have been contacting Virgin to resolve my issue and have had nothing but unhelpful staff and letters with false information. I have made a number of complaints and had no communication from them. I asked for a copy of all communications from July and am still yet to receive.
I have now took my complaint to the ombudsman as Virgin are only capable of taking your money and then ignoring the issue.
David Jones on Google
Closed down
Eston & Normanby on Google
The majority of the call centre staff tuped to a company called Sitel. Is used by a skeleton staff.
bridie b on Google
As we can only get virgin were we live it can be a nightmare, the neighbor keeps blocking our signal intentionally,,,, so rang virgin, their response was to give us 3 globes to help and another contract,,,3 days later received a sim card from 02!!! Rang them and apparently came with new virgin contract, no one mentioned this!!! And to find there was a DD opened without my knowledge or authorization!!! WERE did they get my bank details from when it's not saved,,A CASE OF FRAUD from virgin, so I rang them, cancelled the contract,sent a letter and contacted my bank.... awaiting their response.