Norton Windows Doors and Roofs

Very disappointed with this company Paid 12,000 in January ,they started work in may paid another 12,000 for extension and windows and doors ,only walls up no roof or windows. Paul kept promising to finish the work then found out on Friday afternoon that they had gone in to liquidation. So basically we have been left in a mess Only walls up no windows or doors no money do not know what to do .Wish I had never trusted this company how do people sleep at night he never even had the desenty to tell us himself
Sep 27th, 2022

The company Norton windows & roofs limited base in Sunderland, United Kingdom under registration number is 13168576 is a complete fraud. The owner buys posh cars from the money he has robbed people. They had given me a quote and then after some months they decide to get back to me saying they cannot do the work and have till date not returned all my money. Please do not deal with them, they are a fraud company and I will be taking them to court for the metal stress caused to me leading to physical. Please make sure you have all your documents in place as you might need it to get your money back. Also make sure all communication is saved offline for future reference
Aug 9th, 2022

Just had all the windows replaced in my house. Excellent team of fitters, cleaned up after themselves and were worked really hard. I can't fault anyone at Norton they have all been lovely. I can highly recommend this company and wouldn't hesitate to use them for any work that needs to be done in the future.
Jul 30th, 2022

I had an agent contact me from this company They came to my house in February 2022 and agreed a price and wrote a contract to complete the work by May 2022. I was going to have a porch built on my house and paid 3920 deposit a third of the total amount to be paid. .The work was cancelled in June due to the fact they couldnt do it at the agreed price . I was promised my deposit back in 14 days and one month later I'm still waiting for it.I have been incontact with the owner Paul and he keeps assuring me my money will be in my account.Im now getting worried that this could be a scam As I write this I have just had a text from Paul and he says hes paid Louise Holliday the other person that complained on here and that my money will be in my account tomorrow 15th July at 5pm ? I will keep you updated either way Paul eventually paid me back 2000 of the 3920 on the 27th of July and he said I would receive the 1920 owed to me the following week Its now August 7th and I'm still waiting I'm not happy with this situation and it is really stressing me to the point where I've had to spend a week in hospital This is so unfair and not needed .I will keep you updated if I get paid August 30th still not received 1920 owed to me .Please never pay this company up front for anything .
Sep 3rd, 2022

WOULD NOT RECOMMEND- not unless you like draconian sales methods. I said before the appointment that I didn't want 2 prices ie a price to consider and a price to sign urgently. However, I still got given 2 prices. Their pledge that your quote is valid for 12 months is an inflated price and then they give you a price to proceed immediately. I was told over 18k if I wanted a 12 month quote and 15k to do the work now. The explanation for this was that the salesman knew wood merchants holding stock to inflate prices and prices were just going to go up and up ....... all hard sales tactics. I posted on Facebook but they removed it, so all those 5* reviews are cherry picked. Had massively different experience with another provider and am staying clear if this company.
Dec 26th, 2021