Tennant Street Medical Practice

Had an appointment with Vicky the urgent care practitioner she was absolutely brilliant I couldn't hear most of what she was saying to me because of my hearing but she was so kind and understanding even though I felt awful and stupid for getting upset I've seen her twice bow and both times I felt as though she went out of her way to help me even though I know it's her job so I just wanted to say thankyou again you all do a brilliant job
Apr 1st, 2023

The phone lines are shocking prescription line they must put a shipping order in for medication was on line ten minutes at no 4 put phone down in the end
Apr 1st, 2023

Unless on the phone for 20 mins and the hung up didn't even bother ringing back
Mar 25th, 2023

Great practice, they have increased the receptionists to two which saves time.
Mar 12th, 2023

If I could give it 0 stars I definitely would. One of the worst practices I have had to deal with as a patient. You have to spend an hour on the phone just to get through to speak to someone regardless of the time of day and then there are never any appointments. It has got to the point where I just cope with my ailments rather than calling the GP practice because it takes such a long time. Never any appointments available to book online either. The receptionists are always rude, stroppy, and unhelpful. No one who works there really cares about their patients.
Mar 3rd, 2023