Firth (UK) Ltd / FMC Products
Hours
Chamber Rating
-
Nicky Rodgers
Great place, all lads fantastic that work there
Oct 25th, 2021 -
Trevor Joseph
Great service and let's hope the briquettes work well
May 27th, 2020 -
Scott Harberd
DO NOT ENGAGE THIS COMPANY - EXTREMELY RULE & VERY POOR CUSTOMER SERVICE We engaged Firth (UK) Ltd to build and fit 3 dormer windows in our grade II listed building. We received a quote of just under 3k, with agreement to pay 1450 deposit ,and the remainder as cash to the fitters. Unfortunately my wife and I have since started a divorce, and after putting the house on the market we realised there was no value paying for this when we were selling the house. I contacted Paul Firth to request how we arranged for a refund. I expected a small charge taken off the 1450, but i was informed that all that was due back to me was 874, and in fact normally they don't refund anything at all. The fitting was 3 months away, so there was no reason to take this amount of monies off. Due to the stress of the divorce i didn't have the strength to fight for what i thought we were owed, however there were no terms of conditions on the order form, so there would be a clear case to take to court in the future to claim the remainder of monies back. I provided my bank account details for the 874 refund, and on the day after the payment should be arrived noticed that in my stress of writing the bank details in the email i had miss-typed the details. You'll see the attached screenshot how unprofessional was his response, and i need other potential customers to be made aware of this rude, unprofessional company. His customer service skills throughout the process left a lot to be desired, but this response was shocking, hence i need others to know who they are dealing with if engaging with this company.
Jul 4th, 2018 -
Tom Giles
Jun 4th, 2018 -
Su
I'm so pleased we went with Firth Uk (aka fmcproducts) for our new porch windows. Paul came up with a solution that met both my requirements and my budget, and he worked well with my builder, discreetly giving me further advice where necessary! The workmanship in the windows is excellent; combining traditional and modern techniques to deliver a great product. They were prompt and reliable from initial site visits through to completion of the job, and watching his workmen do the final adjustments and installation, I could see that they were real experts in their work. I don't often take the time to give a review, but really felt I wanted to promote fmproducts/Firth UK to others.
May 31st, 2018
Contact Info
- (114) 288-3298
Questions & Answers
Q What is the phone number for Firth (UK) Ltd / FMC Products?
A The phone number for Firth (UK) Ltd / FMC Products is: (114) 288-3298.
Q Where is Firth (UK) Ltd / FMC Products located?
A Firth (UK) Ltd / FMC Products is located at Hole House Ln, Stocksbridge, eng S36 1BS
Q What is the internet address for Firth (UK) Ltd / FMC Products?
A The website (URL) for Firth (UK) Ltd / FMC Products is: https://www.fmcproducts.co.uk/?utm_source=GMBlisting&utm_medium=organic
Q What days are Firth (UK) Ltd / FMC Products open?
A Firth (UK) Ltd / FMC Products is open:
Sunday: Closed
Monday: 9:15 AM - 4:45 PM
Tuesday: 9:15 AM - 4:45 PM
Wednesday: 9:15 AM - 9:15 AM
Thursday: 9:15 AM - 9:15 AM
Friday: 9:15 AM - 9:15 AM
Saturday: Closed
Q How is Firth (UK) Ltd / FMC Products rated?
A Firth (UK) Ltd / FMC Products has a 4.3 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Firth (UK) Ltd / FMC Products
Overall Rating
Overall Rating
( 6 Reviews )Nicky Rodgers on Google
Great place, all lads fantastic that work there
Trevor Joseph on Google
Great service and let's hope the briquettes work well
Scott Harberd on Google
DO NOT ENGAGE THIS COMPANY - EXTREMELY RULE & VERY POOR CUSTOMER SERVICE
We engaged Firth (UK) Ltd to build and fit 3 dormer windows in our grade II listed building. We received a quote of just under 3k, with agreement to pay 1450 deposit ,and the remainder as cash to the fitters.
Unfortunately my wife and I have since started a divorce, and after putting the house on the market we realised there was no value paying for this when we were selling the house.
I contacted Paul Firth to request how we arranged for a refund. I expected a small charge taken off the 1450, but i was informed that all that was due back to me was 874, and in fact normally they don't refund anything at all. The fitting was 3 months away, so there was no reason to take this amount of monies off. Due to the stress of the divorce i didn't have the strength to fight for what i thought we were owed, however there were no terms of conditions on the order form, so there would be a clear case to take to court in the future to claim the remainder of monies back.
I provided my bank account details for the 874 refund, and on the day after the payment should be arrived noticed that in my stress of writing the bank details in the email i had miss-typed the details. You'll see the attached screenshot how unprofessional was his response, and i need other potential customers to be made aware of this rude, unprofessional company. His customer service skills throughout the process left a lot to be desired, but this response was shocking, hence i need others to know who they are dealing with if engaging with this company.
Tom Giles on Google
Su on Google
I'm so pleased we went with Firth Uk (aka fmcproducts) for our new porch windows. Paul came up with a solution that met both my requirements and my budget, and he worked well with my builder, discreetly giving me further advice where necessary!
The workmanship in the windows is excellent; combining traditional and modern techniques to deliver a great product. They were prompt and reliable from initial site visits through to completion of the job, and watching his workmen do the final adjustments and installation, I could see that they were real experts in their work. I don't often take the time to give a review, but really felt I wanted to promote fmproducts/Firth UK to others.