The Pen Nook

Apr 12th, 2023

Food : 4/5 | Service : 3/5 | Atmosphere : 3/5 Recommended dishes Sunday Carvery More
Apr 7th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 2nd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 16th, 2023

I recently visited a pub that I would not recommend to anyone. The place had a bad atmosphere, and the landlady was particularly unpleasant. The experience was very disappointing, and I feel compelled to share my thoughts to save others from a similar disappointment. To start with, the pub was in a state of disrepair. The furniture was old and rickety, and the floor was sticky and dirty. The whole place looked like it hadn't been cleaned in months. The menu was also limited, and the food that was served was below average. It was clear that the owners were not putting in any effort to improve the place or attract customers. But the worst part of my experience was the landlady. She was rude, abrasive, and uninterested in providing a good customer service. When I asked her a question about the menu, she gave me a curt answer and then turned her attention to something else, completely ignoring me. Throughout the evening, she made snarky comments to customers and seemed more interested in chatting with her friends than attending to her duties as a landlady. It was clear that she had no interest in making her customers feel welcome or comfortable. Overall, my experience at this pub was terrible, and I would not recommend it to anyone. The bad atmosphere, the poorly maintained facilities, and the terrible customer service make it a place to avoid. The landlady was particularly bad, and her attitude made the experience even worse. If you are looking for a place to enjoy a drink or a meal, I suggest you look elsewhere.
Mar 4th, 2023