Well Heaton Moor - Heaton Moor MC

Having attended the Heaton Moor Medical Centre after a serious accident, I went into Well Pharmacy to purchase painkillers. The chemist persuaded me to buy Cuprofen rather than Ibuprofen and it was only when I arrived home that I realised I had paid 11 when I could have spent just 1. This is abusive behaviour and I will not use Well Pharmacy again and I will be advertising my experience on local community hubs. I have reported this behaviour to Heaton Moor Medical Group.
Apr 14th, 2023

I don't mind the long queues, I get that it gets busy at times. But everytime picking up a repeat prescription and being told to sit and wait 30minutes cos it's never ready. I am always calm mannered and wait quietly. I understand they get busy some people may be a stressful to serve but the lady serving was very abrupt and rude, which is why I'm absolutely shocked. Now hit a record of an hour waiting due to a mess up.
Dec 5th, 2022

Lovely pharmacy and the manager lady Hira is great. She has done a fab job and is always very helpful. They are so busy all the the time but still take time for each patient.
Nov 20th, 2022

Kemi very helpful and friendly - first class customer service
Oct 17th, 2022

The staff here are rushed of their feet pretty much every time I go in. And they handle it very well. Helpful, quick and efficiently as much as they can be.
Sep 17th, 2022