Well Shaw Heath - Gilmore Street

Well where do I start, amazing service every time I visit will do there upmost to help wheres needed always well stocked keep up the good work
Mar 30th, 2023

The incompetence at this chemist is impressive. Ordered items 10 days before trying to pick them up, even put an emphasis on needing the medication, as withdrawal symptoms kick in quickly. Not even ordered, then they ask me to go to the doctors for the prescription they forgot to order. Do your job properly, its not difficult. 4 attempts it took to get the medication.
May 27th, 2022

OK
Apr 20th, 2022

Absolutely awful customer service. I called the pharmacy tonight to ask why my repeat prescription had not been ordered. I would normally just get a text to say my prescription was ready, this was the case for the past 1.5 years. The lady on the telephone tried to question me as if I was looking for extra meds, as I tried to explain to her what the past situation I had encountered, up until the last 2 months I hadnt received a message. She was asking questions, as if I was some sort of drug users and made me feel terrible and belittled. While all this was happening on my commute home from work on the train. I asked the lady for her name and she refused to tell me her name. I will be making a formal complaint with the head office, as I do not want people to experience what I have just encountered- as I suffer from a anxiety disorder.
Jan 28th, 2022

This pharmacy is clean and organised. The staff there are professional and efficient. Elizabeth the pharmacist is happy to take the time out if you have any problems or questions. She is reassuring that nothing is a problem. Tom the front man clearly makes sure everything runs smoothly. I can say the same about him. Both polite and professional. He too will take the time needed.
Dec 14th, 2021