Hilltop Hall Care Home

Although my husband Derek was only in there less than 24 hrs you really made him happy you were all so kind and looked after us after he passed away thank you so much
Sep 3rd, 2022

From the moment we arrived to view the home we were given a lovely warm welcome from staff. I'm sure some were on a well deserved break but they were still very welcoming. We turned up asking for a show around for a potential fast track with no booked appointment and the team could not have been any more accommodating. We were happy with what we saw and the residents we passed were all clean, happy and joining in with activities. My dad made the ambulance journey and lived his last day happy and relaxed at Hilltop Hall. The team we encountered in our short time there were fabulous and couldn't do enough for us. Unfortunately dad passed away the day after but we knew he only had days left and everyone was brilliant and couldn't have done any more and went above and beyond for us. Special thanks to the blonde lady in burgundy who got dad's room ready and hugged me when I arrived the morning of his passing but everyone we met was lovely and kind. Thank you
Aug 21st, 2022

Dec 16th, 2020

Wouldnt put my dog in there rooms very small old building Not keep to date, dirty no wash room wheelchair couldn't even get about,,had ARRANGED visit which we were Just left while nurse went off have his dinner management team too busy sitting outside smoking when asked whats going on told what you expecting very high turn over staff always looking says all to leave any family member you wouldnt forgive yourself
Nov 13th, 2019

Jan 6th, 2019