Ditzy Doll Limited

SCAMMERS!!!! Do not buy! Brought off them! Never received item! Told me to take it up with Royal Mail!!! SCAM
Jan 15th, 2023

Over 3 weeks and still no goods..!! More annoying is the lack of customer service, as have had no replies after repeated emails. Going to get my bank now to look into it and try and retrieve my money Shame on you..!!
Dec 10th, 2022

Package came heavier then I expected but came in good orderly manner and within time frame specified only made a small order and used the 10% discount as was wary but I had nothing to be worried about it came and was all there so all pluses from me Thanks again will order again from this site
Apr 28th, 2022

I ordered 15 pounds worth of items. They came quickly and all in one package but there was a missing item (a photo album) and the box of chalks were all broken to pieces and the box split open. I emailed ditzy doll who asked me to send a picture, apologised and offered to send a replacement box and replacement photo album. Only a couple of days later I received a small parcel that had the replacement box of (yet again broken to pieces) chalk but still no photo album. I again emailed to thank them for the speedy response and asked about my photo album to be emailed back 2 days later telling me that my parcel had been delivered and to take it up with Royal Mail. I am still waiting on my photo album. Find it strange that a 15 pound order of a fair few items was sent in one package yet 2 replacement ones have supposedly been sent separately and one has mysteriously disappeared. Shame on you for passin the blame. Clearly never been sent out and no intentions of doing so.
Oct 28th, 2020

Be wary. I did receive my goods but Royal Mail had had to repackage it as the polythene envelope was way too flimsy for the items I ordered. The tracking number given wasn't recognised by Royal Mail and I got no response to contact through their website which doesn't have a phone number either. I did find a mobile number on their facebook page but didn't bother calling. Am surprised Amazon accept them as a supplier. Update. NOW I get some response...... I'm sorry Ditzy but there is nothing you can do now, it is too late to help me. The goods finally arrived in a new package courtesy of Royal Mail but for future customers you can package stuff properly, put the correct tracking numbers in your emails and provide some contact details you actually respond to BEFORE you get a bad review. Another update: As your email is now bouncing it seems the only way to reach you is through Google review.... Please can I have a proper VAT invoice?
May 3rd, 2020