Bruce Lodge

Appalling. Don't put your loved ones through it... just don't. They mix up residents clothes, workers are on their phones sat down most of the time, doctors appointments are delayed deliberately and the conduct of senior management is disgusting. HUGE safeguarding issues here. AVOID AT ALL COSTS
Mar 7th, 2023

Appalling quite happy to share pictures of my mum on here and the responses of the home after an internal investigation if I had known for one minute my mum was to be admitted there the night before lockdown last year i would have her here with me its all top show and no CARE
Jun 6th, 2021

Decent
Apr 7th, 2020

lovely place, residents well cared for & staff very welcoming to guests
Mar 17th, 2019

I couldn't possibly leave any other review than that of negative, I only worked for the Provider for a short period, and was moved across the homes. I met some lovely workers, families, and residents. The homes are all very well laid out, they are all colourful (the majority). The only negative would be the Senior Management in the organisation. There is very much a bullying culture from the above that cascades through the organisation. Whilst the care is second to none, there is no professionalism or sympathy from the Senior Management, this is across the board from workers to families of loved ones. There does need to be serious changes in the organisation from the top as only then will there be positive changes which would then bring a positive culture to the organisation.
Sep 10th, 2021