WED4LESS OUTLET | Wedding Dresses & Bridesmaid Dress Outlet Stockport

Although I didn't buy my dress here, I visited with my mum and had a pleasant experience Debbie was wonderful. Helpful, patient not pushy like I read some can be. Some beautiful dresses just not right for my size given where our wedding is taking place.
Apr 29th, 2023

Dresses were a week overdue and I was a bit of a pain mithering the Stockport store as I was stressing out! The ladies were brilliant and rang me as soon as they had them - prepared them that morning and let me collect them straight away Thank you so much
Apr 28th, 2023

Apr 16th, 2023

I tried to use live chat on the website and keep disconnecting me since I want to try some wedding dress but Im male and yet I had to talk to the supervisor about it but I wrote a email but no reply
Apr 8th, 2023

I ordered my dress in October 2022 and was told it would take 20 weeks for manufacture and delivery. As it got closer and closer to the 20 week mark, I made repeated phone calls to enquire about a delivery date, and was told they didn't have an exact delivery date but that they "promise it will be here within the 20 weeks" At some point, I was informed that there was a delay, and it would actually be 22 weeks. I explained that someone had already spoken to the manufacturer and I'd already been promised it would be here by 20weeks. This member of staff then phoned the manufacturer, and called me back to again reiterate that they were promising it would be here on time. Well, we're now past 20 weeks. My dress isn't here, and the store seemingly have no idea when it's arriving. No one seems to care that I'm now 5 weeks away from my wedding and don't currently have a dress, and I haven't received a single apology from any member of Wed4Less staff. The customer service has been lacking entirely. No one has shown an ounce of empathy about the situation, and the staff aren't showing any sense of urgency in getting this resolved. *Edited 22nd March* My dress has now arrived and I have tried on and collected - it is absolutely stunning, and it looks amazing on.
Mar 15th, 2023