Bricks and Pieces

Do not use this company, after me paying for there services to come up with the design for my extension they sourced a builder to do the works for me.the extension never passed building regs and for over 2 years I've been promised they would make the job good but now no one replies to my calls or emails
Apr 26th, 2023

I liked the salesman Paul however, from the on set he encouraged us to give Bricks and Pieces a 5 star review before any work was carried out, which I thought was unusual. Communication was not an issue to start with but, once we paid a lot of money for their services the interest in our little project seemed to stop, which led to many unnecessary phone calls. Thankfully we managed to get our extension built from a very diligent and professional builder. Im very disappointed in the service that Bricks and Pieces provided because their website appears so positive. Maybe I was unlucky x.
Jan 8th, 2023

I Contacted Bricks and Pieces due to their excellent feedback on trade sites. Initially I had a phone call with Paul who informed me I will be invoiced 495 for a design consultation and 3D mapping of the property. During the telephone call I was told it would take two weeks to complete the process and then we would move onto stage two, actual submission of plans for approval which was a simple rear bedroom extension. I received an invoice the day before their visit which had to be paid beforehand. On the day of the visit the 3D planner arrived, however Paul didn't show up as he was too busy with other customer! After contacting Bricks and Pieces a number of times Paul eventually turned up for the design consultation which lasted 10 minutes. Paul was actually more interested in the best way to get home from my property! With all the measurements taken I was told they will contact me within a week. Two weeks later I had not received a reply so I contacted Bricks and Pieces and asked what was happening. Their ' designer ' returned my call and I was told that they have yet to start the design! A week later ( 3rd week and after chasing them up) I received the drawings and I asked for some modifications, which to be fair was done within the same day. The final stage was to receive a ball park figure for the work to ensure that it was within our budget. Fast forward three weeks and a number of calls and this still had not been sent! I was first told Paul had forgotten to send the documents, which I believe means he completed this but hasn't emailed it. Days later I contacted the office again informing them it still hasn't been sent and even gave them both my work and personal email address. I still haven't received the quote and it goes without saying I certainly will not be using Bricks & Pieces for any further work as they are quick at taking your money but very slow at producing the work you pay for. Avoid at all costs!
Feb 1st, 2023

The architectural designer was really nice and helpful but overall the whole process was very slow and the communication was terrible. We have since had another firm look at our drawings and it turns out that they are pretty terrible with basic measurements being incorrect. From our experience I wouldnt recommend them
Dec 14th, 2022

Nov 16th, 2022