Woodhall Country Park

May 4th, 2023

Apr 26th, 2023

We stayed in Lakeside Lodge 2 and were very impressed. We have stayed in many lodges at different places and this is by far the best! The hot tub was enormous! However, unfortunately, none of the lights were working on the hot tub and this was not resolved during our stay and we were told by the maintenance man that it couldn't be fixed as the hot tub would need to be drained. Usually, this would not have been a massive issue, however my son who has a brain injury loves relaxing in the hot tub with the lights on and this acts as a calming effect on him. In all honesty, this did ruin our stay as my disabled son was very vocal about it! On departure, I sent a lengthy email. Over a week passed and I had not received a reply, so I followed it up with another email. I was then told that my email had been passed to the General Manager. Unfortunately, almost 3 weeks have passed and I have still not received a reply and do not expect to. I am quite disappointed and upset that nobody has taken the time to address my concerns and feel as though we have just been dismissed, even though our break was ruined! I honestly believed that Woodhall Country Park would have taken the time to make things right, sadly they haven't.
Apr 22nd, 2023

Apr 16th, 2023

Apr 12th, 2023