Oxford Bike Works

Feb 10th, 2023

I've ended up in a 'muddle' when trying to decide on a suitable long distance trekking bike on the internet. Eventually I decided to find a company in the area who might be able to help me by giving suitable advice. That's how I found Oxford Bike Works. After an initial chat over the phone I went to see Richard at his workshop where I was able to have a test ride on one of his bikes and he also did a bike fitting - just in case... Well, the case is now finished and I am the proud owner of an Oxford Bike Works trekking bike! After having spent hours on the internet doing research it was really refreshing to actually speaking to a real person (Richard) and getting all the advice I was after. There's wasn't a question Richard couldn't answer, him drawing from his own experiences but also the ones from his former customer. Full marks to Oxford Bike Works! Nothing was too much trouble. Last minute little changes, getting an opinion on the panniers I wanted, organising the red coloured pedals, having the bike explained to me in great detail etc. I've received great service all the way through and the bike was finished even a couple of weeks before the agreed date! So far, I only had one long ride on it and everything works very smoothly. From the Rohloff gearing to the disc brakes and it came as a surprise how fast the bike actually is. Thank you very much Richard, well done!
Jul 23rd, 2022

We live in Australia and ordered 2 Model 1 bikes via email- the whole process went very smoothly. Richard was a delight to deal with, he asked for simple measurements to ensure the bikes would be built to the exact size needed. We arrived at his workshop where the bikes were waiting, a final adjustment and test ride and we were off. We have ridden across Europe and currently in Serbia. The bikes have been perfect, handling gravel tracks and some serious rough stuff. Great bikes, prompt excellent customer service and all at an affordable price. Highly recommended. Thanks Richard!
Jul 21st, 2022

Upon researching commuter and touring bikes, I purchased a Model 1 from Oxford Bike Works. Richard was exceptional with his knowledgeable, professionalism, and communication through the entire building, purchasing, and shipping process (all the way to Montana, USA). Seamless experience. Questions were clearly and promptly addressed and all requests accommodated. The bike is a gem, built with the finest quality materials, and will last beyond my lifetime. The ride is smooth, comfortable, and quiet. I am delighted with the bike and the 5-star service!
Jul 19th, 2022

I 've just brought a model 1 from Oxford Bike works. I spent about 6 months researching flat bar steel frame touring bikes before I settled on the model 1. The bike itself is so far is excellent. Solidly built and comfortable. The whole process of test riding and choosing the exact spec of the bike was good too. Richard is both knowledgeable and asks the right questions during this process to get you to think about what you want and need from a bike. Happy everything so far.
Mar 19th, 2022