Millies pet salon - stevenage

Had checks when dropping my Cavapoo off was told no tangles or knots to be found. She is well brushed daily so wouldnt expect any. But on picking her up found the had shaved her face completely saying she was matted. Also said they need permission before shaving which they did not get from me. Could understand if they found a Matt underneath where it possibly could have been missed but to say her face was matted was a lie. Then charged me extra saying she took longer than an hour to groom. Which was not discussed before leaving her. I left so upset. My poor dog was raw in places where they did so short on her face. Took all her teddy bear look away. Absolutely butchered her. Will never go back please avoid. My dog is brushed properly have been to other salons and never once had an issue. Never once been told she is not brushed properly. Never found matting. Lied to cover up bad grooming and mistakes made. Disgusting
Apr 17th, 2023

Feb 2nd, 2023

Wow, what an Amazing find took my Labrador Willow to Millie's for a wash and cut and she looked fantastic when I picked her up. Been fed up going to chain Groomer, definitely get the personal touch at Millie's and would highly recommend. See you soon for Willow next wash and cut.
Feb 1st, 2023

Took my dog here once and i will never go to another salon again.they have suck lovely staff and my dog is beautiful and smells amaizing. I higly recomend
Jan 27th, 2023

Took alfie and amber for their first groom at millies today .Staff are fantastic and the dogs look fantastic the dogs where so chilled that amber was quite happy to say there .Highly recommend Millies x
Jan 20th, 2023