Stevenage Lettings

Apr 18th, 2022

Feb 16th, 2022

not interesting with customer still looking for rent room
Feb 14th, 2022

Absolutely lovely place,clean caravan, lovely hosts and a all round great holiday
Feb 11th, 2022

I had a mixed experience with Stevenage Lettings. James showed me around the room / house. He was late for the appointment - but was able to answer all my questions. Overall, this went well. I then dealt with both James and Lou to sign the contract etc, which went fine. When I moved in - there were several issues and problems with the room. The room had not been cleaned, and several things were broken (i.e. drawers, toilet roll holder, shower unit etc). Additionally, the shower head was blocked and simple unusable. I reported these to James, who did reply - but it took several weeks into months for things to get fixed. I actually ended up fixing some of them at a cost. Generally, Lou was much more responsive and on the ball than James at sorting things. After the issues were fixed - it was generally a good tenancy experience. There were some more problems with the house - but Lou tried to sort things as best as she could. They never actually fixed the toilet flushing issue - but at the end of the day i was only there for a short while. Additionally, James told me some incorrect information about the current tenants age and employment when i was looking around. He informed me that the ages ranged from 25 - 35, but in fact - one tenant was in his 50s. I let this slide as the tenants were very friendly and welcoming - but this could have caused issues in the long-run. Overall, i would recommend them - but I would check the room has been cleaned and is ready for you to move in beforehand. Then you may need to chase them to get things fixed.
Dec 26th, 2021