Asda Stevenage Supercentre

Apr 15th, 2023

Just got a pizza cooked from inside. I wouldnt eat one again if you paid me it was under cooked and very weak
Apr 14th, 2023

Big car park and nice supermarket for weekly shopping. All products and more with good prices.
Apr 12th, 2023

Asda is my go-to supermarket for all my grocery needs. Their prices are consistently low, and they have a great selection of products. I especially appreciate their own-brand range, which is often just as good (if not better!) than the name-brand options. The staff are always friendly and helpful, and the stores are kept clean and organized.
Apr 10th, 2023

Supermarket itself ok but definitely have cut back on lines and choice of products with regular gaps on the shelves and a lot of old favourites no longer available. It's getting quite annoying now. The ASDA App is useless as it just keeps asking for your password that you can no longer remember because you followed common sense and put in a Google suggested hard to remember one which by default, ARE HARD TO REMEMBER!!! It doesn't seem to accept any saved passwords so absolutely pointless at the till, even if the checkout assistant remembers to prompt you before they start to process your purchases. MY REAL GRIPE is with the online ordering system. We used to order from ASDA on a regular basis without any problems, especially for the heavy stuff as we don't drive. A while back the government brought in some new security measures for online payments forcing the banks and retailers to do better checks on transactions, all well and good. We have not had any problems with other online retailers except for some British supermarkets, ASDA in particular. We compile an order , pick a delivery slot and pay by debit card, order goes through, all fine and dandy. Then, a while later the order is rejected because ASDA cannot collect payment???. OVER AND OVER AGAIN. We have talked to our bank and the card provider and both say it is not a problem at our or their end and that at best guess it is because ASDA have not updated their methods for collecting payments EVEN NOW, MONTHS LATER. I have contacted ASDA's ""customer service " (a misnomer if ever I heard one), on several occasions only to be constantly asked to repeat myself by people with Filipino or South African accents who are barely understandable themselves who then pass me on to their supervisors who then proceed to ask the same questions all over again, put me on hold for five minutes while they "contact their manager" then disconnect the calls because they have no idea how to solve the problem. No joy from this bunch of clowns at all. ABSOLUTELY TERRIBLE CUSTOMER SERVICE! I am just trying to find out why something that used to work for us without any problems now no longer works. SORT IT OUT ASDA! Update... As you can see by the reply from ASDA they said that they would look into the matter. Absolutely no help at all. Problem still not solved. Gave us a 10 online voucher though... To be used while ordering online... On orders that won't go through because of a problem at their end... ??? HA HA HA! Hilarious! Nice one ASDA! ****wits!
May 1st, 2023