Argos Coreys Mill in Sainsbury's

Avoid the Argos Corey's Mill Stevenage Customer service at the Argos includes being told your a liar, a con-artist and a bad mother. Absolutely disgusting, all because Kim the "duty manager" didn't like that the main Customer service department authorising a refund and even spoke to her directly to state this, she refused. Kim became entrenched and narrow minded on her decision, even when the Customer service said they would process the refund from their department. She then proceeded to call me a "bad mother" for trying to get the refund on a product that had a one year return policy and was purchased less than a week previously. I was open to a replacement product, or a gift voucher to use. I purchased two outfits and the other did not react in the same way. I can only assume she was having a really bad day, and decided it was appropriate to speak to a customer like this. Absolutely disgusting. The customer service line provided a full refund. I have raised a complaint. The disgusting personal comments were heard by one of their own customer service operatives on the phone and by other customers present.
May 3rd, 2023

Mar 27th, 2023

A big thanks to Jeanette and her colleague at this small but excellent branch this afternoon. Sorted my exchange quickly and efficiently. She was very chatty and friendly and represented the business well. Thanks again and keep up the good work
Mar 7th, 2023

Great service from Argos. TV was ready for collection 24 hours before estimated. Huge box and too big for me to carry to the car. One of the staff very kindly offered to carry it to my car through the heavy rain and wind. Really appreciated. 100% I'll return again.
Feb 16th, 2022

Terrible customer service from the manager and a very bad shopping experience. Will think twice before buying anything from them again.
Jul 17th, 2021