Let Loose - Soft Play And Cafe

We came today as a family of three children and two adults. Absolutely amazing staff and service from start to finish x we hadn't booked but there was space x the welcome was so genuinely friendly and warm and nothing was to much . I'm not sure of the gents who helped us when our youngest had a little injury due to another child's attitude. He delt with it swiftly and helped us with an ice pack and then approached the parents of the other child and resolved the issue with apologies and an amazing demeanor x also gave me info on a club for half term for the boys x amazing food top. The staff on today all need praise and a reward x definitely the best play centre in Stockport . Highly highly recommend
Apr 29th, 2023

Visit here quiet regularly. Yesterday being the most recent and defiantly the last. We booked in for 5pm & while we were there ordered the kids lunch boxes and two burgers with chips. Well me and my partner have defiantly been food poisoned. I have never reacted to anything in my life but last night was rushed into hospital at 11pm my face swollen like a balloon and my airways closed up. Fast forward to 5am and both me and my partner were now throwing our guts up and I had only been home from hospital an hour. We have both informed the council and food quality. 28 this cost, for 2 burgers 2 brews and two dried up sandwiches with warm juice.
Apr 11th, 2023

Don't waste your time and money with this joke of a play centre. Just recently a lady who we know and her non verbal autistic son visited let loose, the son was happily playing on the frame when another child started chasing him and attacking him. The lady went and stopped the attacks but the managers of the centre verbally attacked the mother and did nothing about the bully. Special needs children have every right to feel safe when playing so don't come to let loose as clearly the managers don't care here.
Apr 8th, 2023

Mar 21st, 2023

Absolutely lovely staff, so understanding so accommodating, they understood the special needs of my little boy and helped him and myself feel so comfortable, they made my day better. Well done to all of you kind people. Kindness is what we need in this world full of hatred
Feb 21st, 2023