Winchester Garden Machinery (Liss) - Husqvarna Automower Specialist

I'll start with that my mower was with them long enough I should have probably paid rent... Now my lawnmower is old & I appreciate parts are not so readily available & was fairly informed it was likely parts might take a little while to source. My gripe is that for the lengthy vacation my mower had, not once did I receive a courtesy call with an update as to the repair. From initially approving the whole repair to delayed delivery dates. Even when I first dropped the mower in for it's initial diagnosis, this far surpassed the provided time frame given & I had to call them to find out what things were going to cost. Finally after complaining a couple of times about their poor communication & being assured I'd get an update at the end of the day... 48 hours later I had to call them to see what was happening. So, finally I get the lawnmower back (after paying over 200) go to fill it up with fuel & find all this sediment in the tank. I call them to ask what's going on, to be told rather blas "we can't check everything". The two stars are purely because the mower is actually running better than it was when it dropped it off, not because of the service I received.
Jan 12th, 2023

What a brilliant service.I needed a chain for my STIHL pruner on Saturday they had none in my local branch at Liss but checked stock at other branches and got one in for Monday morning. They also showed me how and fitted it for me foc. Very friendly helpful staff. Thank you.
Apr 20th, 2023

Good support and knowledge Good team of guys
Apr 18th, 2023

Helpful and well prices, I've bought from here several times and it's always been a great experience. Getting machines serviced is easy and not expensive
Dec 11th, 2022

This shop has improved no end of late due to a great member of staff who is really helpful, keep up the good work!!
Oct 2nd, 2022