Wards Estate Agents - Staplehurst

Positive: Professionalism, Quality, Responsiveness
Jul 18th, 2021

Jul 2nd, 2021

A big thank you to Jen and James who were able to find us a buyer within two weeks of us putting our property on with Wards. Moreover, they diligently followed up with our buyer to ensure that it went to successful completion in spite of various hiccups along the way within a chain. I am very grateful for their professionalism and patience, and in particular for keeping me up to date at all times in the process.
Mar 13th, 2021

We decided to go with wards after viewing a house with James, who put us in touch with Jen and got us on the market. The whole process was really calm and no pressure, really friendly and professional service from start to finish. We had a buyer at a fantastic price within a few weeks and the whole process was stress free. I would highly recommend the team at Staplehurst. Great job
Jan 27th, 2021

I had just received orders from the family court to sell my marital home. My ex wife and children still resided in the property however it was agreed by all parties that is was for the best. I made appointments with 3 local estate agents. Jennifer Geoghegan-senior branch manager of Wards of Kent in Staplehurst was the first to respond to my email and visit me at my parents home. She visited before the other estate agents even responded to my enquiry for sale of my property. I decided within the first 5 minutes of meeting Jennifer that I would use her service. It was for the smallest but most poignant reasons. She had a smile on her face as she spoke, she didn't push any ulterior motives other than understanding my situation. Any fears or concerns that I had, as to how to get this done was smoothed away by Jennifer during our meeting. From that point on she was a constant source of encouragement for me. If she wasn't available in the office her colleague Maddie Farmer responded immediately or after liaising with Jennifer. Everyone was on the same page. Then finally received an offer on the property. Had initial worries and hiccups caused by my ex wife which again Jennifer was on hand to assist with. Once we got to the stage of transferring the deeds, Jane Baker another star, working with Wards, sale progression manager, literally was grabbing the bulls by the horn and updating me with enquiries from the buyer, keeping up to date with the conveyancing team and finally we got our completion date. These ladies dragged the situation kicking and screaming until the job was done. Oh did I forget to mention as I live abroad with the time difference and office hours, resource it didn't phase them. Thank you so much. The fact that this is a team spearheaded by ladies doesn't surprise me. Thank you ever so much.
Oct 13th, 2022